topic Re: Polygon layers not loading properly in Map Tour in Classic Esri Story Maps Questions

Polygon layers not loading properly in Map Tour

CaraMayo2 — Mon, 05 Dec 2016 17:09:38 GMT

I everyone. I'm making a couple story map tours. I have a polygon layer that is showing the extent of some locations with a separate map tour points later on top to identify the polygons.The polygon layer that I made, though, doesn't seem to be loading properly for some. I see the map tour points and then up the corner or on the side is a small scale version of the polygon layer.

If I move the map enough, they eventually load to their correct locations but people who look at it obviously won't know that and will think something is wrong...Does anyone know what's happening? I've tried googling the problem and haven't come up with anything yet.

Any help would be much appreciated! Thanks!

Re: Polygon layers not loading properly in Map Tour

Robert_LeClair — Mon, 05 Dec 2016 17:40:57 GMT

Does your Polygon layer have more than 1000 features? If so, the link referenced will provide a solution using feature services.

Re: Polygon layers not loading properly in Map Tour

RupertEssinger — Mon, 05 Dec 2016 20:04:17 GMT

Hi Cara

Can you share URLs so we can see if these are shared publicly?

Rupert

Re: Polygon layers not loading properly in Map Tour

CaraMayo2 — Mon, 05 Dec 2016 22:18:17 GMT

Hi Robert, it does not have more than 1,000 features.

Re: Polygon layers not loading properly in Map Tour

CaraMayo2 — Tue, 13 Dec 2016 16:35:37 GMT

I don't know how to explain it but the maps are loading properly now. If it happens again, I will load pictures and URLs to better explain. The story map is currently not public (the content still needs to be reviewed) and it is only available to people in a group I have created and I have shared all relevant maps with these people.

Re: Polygon layers not loading properly in Map Tour

CaraMayo2 — Fri, 13 Jan 2017 18:44:08 GMT

Turns out the problem had to do with screen size. The integrated layout in the story map Map Tour does not work properly with my polygon layer if viewed on a large screen. Once I switched to three panel layout everything worked fine.