topic Story map issues on mobile? in Classic Esri Story Maps Questions https://community.esri.com/t5/classic-esri-story-maps-questions/story-map-issues-on-mobile/m-p/432035#M4954 <HTML><HEAD></HEAD><BODY><P>Hi there. I have a story set up with several maps featuring tracks and trails on land we manage, designed to be viewed by the public and provide wayfinding and regulatory information. The pop-ups have been configured to provide additional information, and work well on desktop.</P><P></P><P>However, when viewing on mobile (Safari, iOS 13.4.1) the pop-ups will only display for the reserve area polygons, and not for the line features used for the tracks and trails. The pop-ups work fine if I view the web map directly (not as part of a story). Is this a configuration issue, or a known bug?</P><P></P><P>Similarly, when attempting to&nbsp;display my current location on mobile I receive 'Location not available' error, despite viewing through https and having the permissions set to allow location data.</P><P></P><P>Story is here:&nbsp;<A class="link-titled" href="https://hobartcc.maps.arcgis.com/apps/MapSeries/index.html?appid=21a5bc3b6fec454a9ca32ad51e923947" title="https://hobartcc.maps.arcgis.com/apps/MapSeries/index.html?appid=21a5bc3b6fec454a9ca32ad51e923947">https://hobartcc.maps.arcgis.com/apps/MapSeries/index.html?appid=21a5bc3b6fec454a9ca32ad51e923947</A>&nbsp;</P><P></P><P>Any help on getting this working would be much appreciated, thanks!</P></BODY></HTML> Sun, 31 May 2020 23:52:34 GMT MischaPringle 2020-05-31T23:52:34Z Story map issues on mobile? https://community.esri.com/t5/classic-esri-story-maps-questions/story-map-issues-on-mobile/m-p/432035#M4954 <HTML><HEAD></HEAD><BODY><P>Hi there. I have a story set up with several maps featuring tracks and trails on land we manage, designed to be viewed by the public and provide wayfinding and regulatory information. The pop-ups have been configured to provide additional information, and work well on desktop.</P><P></P><P>However, when viewing on mobile (Safari, iOS 13.4.1) the pop-ups will only display for the reserve area polygons, and not for the line features used for the tracks and trails. The pop-ups work fine if I view the web map directly (not as part of a story). Is this a configuration issue, or a known bug?</P><P></P><P>Similarly, when attempting to&nbsp;display my current location on mobile I receive 'Location not available' error, despite viewing through https and having the permissions set to allow location data.</P><P></P><P>Story is here:&nbsp;<A class="link-titled" href="https://hobartcc.maps.arcgis.com/apps/MapSeries/index.html?appid=21a5bc3b6fec454a9ca32ad51e923947" title="https://hobartcc.maps.arcgis.com/apps/MapSeries/index.html?appid=21a5bc3b6fec454a9ca32ad51e923947">https://hobartcc.maps.arcgis.com/apps/MapSeries/index.html?appid=21a5bc3b6fec454a9ca32ad51e923947</A>&nbsp;</P><P></P><P>Any help on getting this working would be much appreciated, thanks!</P></BODY></HTML> Sun, 31 May 2020 23:52:34 GMT https://community.esri.com/t5/classic-esri-story-maps-questions/story-map-issues-on-mobile/m-p/432035#M4954 MischaPringle 2020-05-31T23:52:34Z