topic Re: Map Tour loading failed in Classic Esri Story Maps Questions

Map Tour loading failed

JohnDuchneskie — Fri, 13 May 2016 07:46:06 GMT

I'm trying to embed this story map:

onto our website, here:

http://www.philly.com/philly/infographics/379315301.html

Sharing has been turned to public. But the embed only successfully loads on our website when I'm signed onto our ArcGIS Online account. And when it loads, it shows up in builder mode.

When I sign off of ArcGIS Online or StoryMaps, I get a "Sorry, Map Tour Loading Failed" message. Also, the embedded map on our website doesn't load in other browsers (I'm working on Chrome on a Mac).

So it seems like it's a sharing problem, but sharing has been set to public everywhere I look. Any suggestions on how to fix this?

John Duchneskie

The Philadelphia Inquirer

Re: Map Tour loading failed

TimWitt2 — Fri, 13 May 2016 12:25:02 GMT

It works for me when I use the following code:

Maybe what happened is that the link in your embedded code looked like this:

http://inquirer.maps.arcgis.com/apps/MapTour/index.html?appid=d022e31881e54a8b8dbdaa100214bb79&edit=true

The &edit=true part will make it open in the editing mode which requires you to sign in.

I hope that is your issue.

Re: Map Tour loading failed

JohnDuchneskie — Fri, 13 May 2016 15:10:05 GMT

Yes, that was it exactly. The code I had embedded was this (offending code in bold):

I took the "&amp:edit" out and everything works fine now:

Map: PoliticalFest in Philadelphia

Thanks very much for your help,

John

Re: Map Tour loading failed

TimWitt2 — Fri, 13 May 2016 15:14:50 GMT

Glad I could help, don't forget to mark the answer.