topic Re: The maptour Story Maps no longer displayed with Firefox in Classic Esri Story Maps Questions

The maptour Story Maps no longer displayed with Firefox

CédricLavallart — Thu, 22 May 2014 05:14:58 GMT

Hi,
Last few days, all maps using the maptour template no longer appear in the latest version of firefox. No problem with IE, Chrome or smartphone.
Have you an idea of the problem?
Link to my Story MAps : http://www.iau-idf.fr/cartes/story-maps.html
Many thanks
Cédric Lavallart - Webmaster

Re: The maptour Story Maps no longer displayed with Firefox

RaymondHuang — Thu, 22 May 2014 05:50:20 GMT

Hi Cedric,

I tried opening a few of your storymaps in Firefox 29.0.1 and everything seems alright. May I know what do you face on your side and the version please? Is there any error or pop-ups?

Raymond

Re: The maptour Story Maps no longer displayed with Firefox

CédricLavallart — Thu, 22 May 2014 07:07:22 GMT

Strange!
There are no errors displayed, only a gray screen. I have Firefox 29.0.1.
I tested in my office and at home, the problem is the same.

Re: The maptour Story Maps no longer displayed with Firefox

RupertEssinger — Thu, 22 May 2014 15:11:42 GMT

Hi Cédric
That's a beautiful page of story maps! Bravo! I can launch all your story maps successfully in Firefox 29.0.1 on Windows 7. There was a temporary issue with hosted feature services yesterday morning being not-responsive but that has been fixed now: http://status.arcgis.com/ and I'm not sure if that caused the issue you saw.

Re: The maptour Story Maps no longer displayed with Firefox

GregoryL_Azou — Thu, 22 May 2014 15:53:22 GMT

Hi Cedric,

I join Rupert, that's very beautiful work.

I can't seen to reproduce either. Have you looked if the developer console report an error?

Re: The maptour Story Maps no longer displayed with Firefox

CédricLavallart — Fri, 23 May 2014 05:31:05 GMT

The problem has disappeared this morning! The storymaps are visible again on my side. Without explanation...
Thank you all for your help.
Cordially

Re: The maptour Story Maps no longer displayed with Firefox

RupertEssinger — Fri, 23 May 2014 15:16:55 GMT

Good to hear.

May I tweet a link to your page of story maps on our official twitter account: https://twitter.com/EsriStoryMaps to share it with other authors. It's a great example of how agencies can promote and present their web mapping work.

Re: The maptour Story Maps no longer displayed with Firefox

CédricLavallart — Fri, 23 May 2014 18:47:28 GMT

Many thanks Rupert!
with great pleasure! you can tweet the page of our storympas. thank you very much for your interest.
Cédric Lavallart

Re: The maptour Story Maps no longer displayed with Firefox

RupertEssinger — Tue, 27 May 2014 14:51:27 GMT

Hi Cédric

I just tweeted a link to your page on https://twitter.com/EsriStoryMaps