topic Re: IE 11 issue in Classic Esri Story Maps Questions

IE 11 issue

EdSchools — Thu, 05 Dec 2013 15:04:45 GMT

I created a simple tour story map. The link follows. It works in Firefox and IE 9 but not in IE 11. Only the central section of the map is displayed in IE 11. Any thoughts or tips would be appreciated.

http://mnfi.maps.arcgis.com/apps/MapTour/index.html?appid=3be4aa6ae60d4dcdaccdd0652f3f65dc&webmap=0e08e3ec6fbe4a22afec940ddff286e8#

Ed Schools
Senior Conservation Scientist
Michigan Natural Features Inventory

Re: IE 11 issue

GregoryL_Azou — Thu, 05 Dec 2013 15:58:37 GMT

Thanks for feedback. We haven't tested storymaps template with IE11. I will look and keep you posted.

Re: IE 11 issue

GregoryL_Azou — Fri, 06 Dec 2013 14:40:08 GMT

The issue will be fixed with the next release of ArcGIS Online (December 10)

Re: IE 11 issue

NevaMunoz — Mon, 27 Jan 2014 17:17:34 GMT

We are still seeing this issue with IE 11 and our Map Tour Story Kit template. Was the fix completed in December or is it still pending?

Re: IE 11 issue

GregoryL_Azou — Mon, 27 Jan 2014 17:23:48 GMT

Yes, the fix has been included in December.
It work well on my IE11 (Windows 7).
It should not be necessary but please try to clean your browser cache, it should fix the issue.

Re: IE 11 issue

NevaMunoz — Mon, 27 Jan 2014 17:31:22 GMT

Perhaps I have an outdated Story Kit Template? http://dd.maps.com/demos/LewisClark_MapTour/#

Re: IE 11 issue

GregoryL_Azou — Mon, 27 Jan 2014 17:35:06 GMT

Yes, only the fix is present since Map Tour 2.2, which is not your version.
If you don't customize the template, we recommend that you use the hosted version in ArcGIS Online to benefits from periodic upgrade.