topic Re: Facebook Sharing Link for Storymaps Reporter in Classic Esri Story Maps Questions

Facebook Sharing Link for Storymaps Reporter

FrankSindaco — Tue, 08 Nov 2016 10:01:57 GMT

Help is badly needed! I am getting this when I try to share my crowdsource reporter map on Facebook:

I have the settings to public and the link works from my My Stories page.

Please help!

Re: Facebook Sharing Link for Storymaps Reporter

FrankSindaco — Tue, 08 Nov 2016 10:13:06 GMT

If I embed a link on a Facebook post it is ok, but the internal link does not work.

Here is the link: http://arcg.is/2ezrFTV

Re: Facebook Sharing Link for Storymaps Reporter

StephenSylvia — Tue, 08 Nov 2016 11:45:05 GMT

Are you still having trouble? When I tried to share your link with the Facebook button in the app, everything worked as expected.

Did you perhaps try sharing the link on Facebook before you make the story public? Facebook caches the meta data content it scrapes from a link to help make their service more efficient. If you shared the link before it became public, it might still show the "Content inaccessible" title and description for some time before it gets refreshed.

If you ever change the title, subtitle, cover image, or sharing properties and want to make sure Facebook gets the changes immediately, you can use this tool: https://developers.facebook.com/tools/debug/og/object/. Just enter the URL to your story in the input and click "Fetch new scrape information."

Re: Facebook Sharing Link for Storymaps Reporter

FrankSindaco — Tue, 08 Nov 2016 13:21:12 GMT

Thanks so much Stephen. Things seem to be working now.

Much appreciated!

Best

Frank