topic Re: Facebook image upload issue in Story Map Journal in Classic Esri Story Maps Questions

Facebook image upload issue in Story Map Journal

HeatherBerg — Fri, 31 Oct 2014 13:48:30 GMT

I am trying to insert photos to a Map Journal entry using Facebook but I cannot get beyond the facebook log in screen. I log in to Facebook but nothing else appears on my map except a flash of a message at the bottom of the screen that says "waiting for facebook.com..."

Is anyone else having this issue or know of a work around? I am using Google Chrome.

Thanks.

Re: Facebook image upload issue in Story Map Journal

AlexanderJarvo — Mon, 01 Dec 2014 19:35:28 GMT

I am also having the same issue in both Firefox and Chrome.

Re: Facebook image upload issue in Story Map Journal

AnnMayo — Thu, 30 Apr 2015 02:29:50 GMT

I can't get that far. I log in to Facebook but the box to select the album remains inactive.

Re: Facebook image upload issue in Story Map Journal

OwenGeo — Thu, 07 May 2015 12:10:51 GMT

Ann, Alexander, and Heather,

Sorry you are having this issue. I just tested this in Chrome, Safari, and Firefox and things worked as expected. Could you try clearing your browser cache and then connecting to Fb from the map journal app again? If that doesn't work, could you please post some screenshots of where the process hangs?

Owen

Re: Facebook image upload issue in Story Map Journal

HeatherBerg — Fri, 08 May 2015 12:10:25 GMT

It appears to be functioning correctly now, thank you.