topic Re: My ESRI hosted photos disappeared in Classic Esri Story Maps Questions

My ESRI hosted photos disappeared

AshlandGIS — Thu, 31 May 2018 22:19:15 GMT

I have an ESRI hosted story map and all the photos mysteriously moved and the storymap is now broken. What happened and how do I fix this?

https://bit.ly/2J0hLP3

I can find the photos now on ESRI's server but I cannot figure out how to update the link to the photo in the builder app. The builder wants a path, but I have urls for the photos now.

For example, here is the photo for my intro:

https://bit.ly/2H8WhK2

And here is my first slide:

https://bit.ly/2kI4rjD

Thanks for any help you can offer. Just discovered this problem today.

Re: My ESRI hosted photos disappeared

MarkCooney — Thu, 31 May 2018 23:37:51 GMT

The URLs for the images are using http and the server they are on require https. The easiest way to fix this would be to create a new map tour from your existing web map, but that will create a new app, and therefore a new app URL. That may not be ideal if you think people will be trying to access the older URL. Another option would be to use AGO-Assistant to update all of the URLs to use https.

Re: My ESRI hosted photos disappeared

DragonflyLight_Richards — Thu, 31 May 2018 23:41:43 GMT

Thanks for your suggestions.

Yes, the https issue was what I was trying to fix! I really don't want to recreate the story map. I believe we have already tried using the assistant, but the referenced photo location itself seems to have changed.

Re: My ESRI hosted photos disappeared

MarkCooney — Thu, 31 May 2018 23:48:57 GMT

This is the url referenced in the web map:

http://services1.arcgis.com/NTWWSjEn5J53Yoh1/arcgis/rest/services/Tree_of_the_Year/FeatureServer/0/1/attachments/1.

And this is it with https:

https://services1.arcgis.com/NTWWSjEn5J53Yoh1/arcgis/rest/services/Tree_of_the_Year/FeatureServer/0/1/attachments/1

You will need to update the Feature Service that the layer is pointing to:

https://services1.arcgis.com/NTWWSjEn5J53Yoh1/ArcGIS/rest/services/Tree_of_the_Year/FeatureServer/0