topic Re: When trying to set an interactive website as a background using 'Link to content' I get a black screen or an infinite loading message (Cascade Storymap) in Classic Esri Story Maps Questions

When trying to set an interactive website as a background using 'Link to content' I get a black screen or an infinite loading message (Cascade Storymap)

deleted-user-SEK3-mqQ9QxB — Sat, 13 Jan 2018 01:35:25 GMT

See attached image

Re: When trying to set an interactive website as a background using 'Link to content' I get a black screen or an infinite loading message (Cascade Storymap)

StephenSylvia — Tue, 16 Jan 2018 12:12:41 GMT

It looks like the website you are trying to embed is referenced with an http (insecure) URL. For security reasons, web browsers will not let you embed any insecure content within a https (secure) page. We have more information in this blog post: Troubleshooting embedded apps and web content in Story Maps | ArcGIS Blog.

Re: When trying to set an interactive website as a background using 'Link to content' I get a black screen or an infinite loading message (Cascade Storymap)

AdrianWelsh — Tue, 16 Jan 2018 17:11:49 GMT

Stephen, is there a quick and easy way to check if a website will or will not be able to be viewed in a story map? I mean besides the good ole guess and test feature?

Re: When trying to set an interactive website as a background using 'Link to content' I get a black screen or an infinite loading message (Cascade Storymap)

deleted-user-SEK3-mqQ9QxB — Tue, 16 Jan 2018 18:31:55 GMT

Thanks for your reply! My website actually is an https.

https://dashboard.hawaii.gov/stat/goals/25ji-kwv7

Is my next step to contact my website platform to see if they restrict embedding?

Re: When trying to set an interactive website as a background using 'Link to content' I get a black screen or an infinite loading message (Cascade Storymap)

OwenGeo — Wed, 17 Jan 2018 16:58:15 GMT

Hi Melanie -- When I try to embed your website in a story map I can see this error in the console. This indicates the website itself restricts embedding, so you'll need to add a hyperlink in the text of your story so this web site opens in a new tab.

Re: When trying to set an interactive website as a background using 'Link to content' I get a black screen or an infinite loading message (Cascade Storymap)

deleted-user-SEK3-mqQ9QxB — Wed, 17 Jan 2018 18:12:43 GMT

Thank you!

Re: When trying to set an interactive website as a background using 'Link to content' I get a black screen or an infinite loading message (Cascade Storymap)

AdrianWelsh — Thu, 25 Jan 2018 21:59:22 GMT

Owen, so is it safe to say that the best way to see if a website is embed-able is to try it and then check the browser console to see if it throws this error? Is there any other quick-check method to see if a site is able to be embedded?

Re: When trying to set an interactive website as a background using 'Link to content' I get a black screen or an infinite loading message (Cascade Storymap)

OwenGeo — Thu, 25 Jan 2018 23:39:07 GMT

Adrian -- yep, that's a quick way to check. There's some more info about troubleshooting embedded content in this blog.

Re: When trying to set an interactive website as a background using 'Link to content' I get a black screen or an infinite loading message (Cascade Storymap)

AdrianWelsh — Fri, 26 Jan 2018 16:43:38 GMT

Owen, for some reason, that blog page is not loading. It says the service is temporarily unavailable.

Re: When trying to set an interactive website as a background using 'Link to content' I get a black screen or an infinite loading message (Cascade Storymap)

OwenGeo — Fri, 26 Jan 2018 17:04:25 GMT

Adrian -- Sorry, yes we are aware of that. The ArcGIS blogs are down due to some technical difficulties. Please check back later or tomorrow.