topic Re: Story Map Issue in Classic Esri Story Maps Questions

Story Map Journal Issue

MiraEl-Koussa — Fri, 20 Jan 2017 07:27:22 GMT

Greetings,

I am working on a Story Map (Journal). It was working fine. Now I am getting the error below in red on two feature layer.

Also, the Story is public and all the web maps & items inside the story map are public. However, whenever I try to view the story, It asks to enter username & password.

Any idea ??

Appreciate your help.

Secure services

Tip: Remove the secure service from your story or follow the procedure described here.

Re: Story Map Issue

AdrianWelsh — Fri, 20 Jan 2017 07:29:37 GMT

Mira,

Can you post the link to the story since it is public?

Re: Story Map Issue

MiraEl-Koussa — Fri, 20 Jan 2017 07:33:37 GMT

https://mapleb.emro.who.int/arcgis/apps/MapJournal/index.html?appid=c0ccc1c6360f45918e3f0c9f5e467a88

Re: Story Map Issue

AdrianWelsh — Fri, 20 Jan 2017 07:39:23 GMT

Maybe it's a bug with ArcGIS Online story maps. There was another issue of this earlier today:

https://community.esri.com/thread/188907-public-story-map-asking-for-login

Tagging https://community.esri.com/community/gis/web-gis/arcgisonline?sr=search&searchId=0e1dbeb9-fc9b-459a-ad41-15b57f6219c8&searchIndex=0‌

Re: Story Map Issue

MiraEl-Koussa — Fri, 20 Jan 2017 07:41:09 GMT

Im using Portal for ArcGIS and not ArcGIS online

Re: Story Map Issue

AdrianWelsh — Fri, 20 Jan 2017 07:42:39 GMT

Oh, good point

https://community.esri.com/community/gis/web-gis/portal-for-arcgis?sr=search&searchId=b65f627e-160b-4dc8-a9fd-fe9806478d36&searchIndex=1‌

So maybe it is not related and it could be a portal issue.

Are you able to access other maps from Portal?

Re: Story Map Issue

MiraEl-Koussa — Fri, 20 Jan 2017 07:58:55 GMT

It seems that I have published two layers as " secure service" .. when I have removed those layers, it worked fine without log in ! do u have any idea if i can remove this security from ArcGIS for Server without the need to republish again ??

Re: Story Map Issue

MiraEl-Koussa — Fri, 20 Jan 2017 08:33:46 GMT

Problem solved. I should have updated the sharing of the services after federating the server with the portal.

Re: Story Map Issue

AdrianWelsh — Fri, 20 Jan 2017 17:02:24 GMT

I am glad that you resolved the problem and were able to find where the issue was. You should mark your reply as answered so that this thread can be closed out.