topic Re: How to ask a question on this confusing site...? in ArcReader Questions

How to ask a question on this confusing site...?

RUSTYSPIARS — Fri, 23 Jul 2021 02:58:31 GMT

What a confusing site this isHow do I ask a question? I downloaded and installed ArcReader but am unable to start it or use it.

Re: How to ask a question on this confusing site...?

jcarlson — Fri, 23 Jul 2021 03:42:34 GMT

Have you checked out the quick start guide? And the system requirements?

As for your first question, you just did ask a question. Simple as that! If you've asked it in the wrong place, someone will probably move your post over to the appropriate area.

Re: How to ask a question on this confusing site...?

DanPatterson — Fri, 23 Jul 2021 03:43:22 GMT

Interestingly, How to ask a question - Esri Community

can be found in the Community Basics just to the left of your avatar. It contains lots of documents etc.

All Communities a bit further to the left. This is how things are organized.

As for ArcReader, ArcReader Questions - Esri Community

Re: How to ask a question on this confusing site...?

JayantaPoddar — Fri, 23 Jul 2021 06:05:36 GMT

Did you receive any error message while starting ArcReader? Kindly provide a few more details about the issue you are facing. Screenshot of the error, if any, would be appreciated.

About Starting ArcReader

Hope you have installed it properly. Normally, an ArcGIS Product Setup extracts , extracts the setup folder first, then it proceeds to installation of the software (if checked). Else it has to be manually installed from the extracted folder.

Installation starts automatically if "Launch the Setup Program" is checked.

If it isn't, go to the extracted folder to install it manually.

After installation, Open the ArcReader from Start menu.

Once the application is started, you can open a PMF file that was published using Publisher extension of ArcMap.

Re: How to ask a question on this confusing site...?

DanPatterson — Fri, 23 Jul 2021 08:51:24 GMT

moved..

Re: How to ask a question on this confusing site...?

RUSTYSPIARS — Mon, 26 Jul 2021 01:46:59 GMT

J, I finally got Arcreader to open up. The i found out it was looking for a pmp file. The group of gis files sent to me didnt include a pmp file. Now I am wondering if Arcreader is not the software I needed. The batch of files came from the city engineer, taken from a GIS that says "web appbuilder for Arc Gis." So I assumed Arcreader would read them. Any suggestions?

Re: How to ask a question on this confusing site...?

RUSTYSPIARS — Mon, 26 Jul 2021 01:53:26 GMT

It was installed properly, but I am used to any newly installed app asking me if I want it to open up, or at least leave a shortcut on my desktop. I got neither....which was a new experience. So i immediately thought, these people at ESRI Arc whatever dont care to make things user friendly for newbies....which is very typical. Anyway I got Arcreader to open up, then I tried to open the GIS files I received from the city, and Arcreader was looking for a pmp file, whatever the **bleep** that is. I have no pmp file.

Re: How to ask a question on this confusing site...?

JayantaPoddar — Mon, 26 Jul 2021 03:32:39 GMT

ArcReader is only meant to be used for reading the Published Map Files (.PMF) that is published by ArcMap's Publisher extension.

What files did you receive from the city? Could you share screenshot of the files (from Windows Explorer)? If zipped, please unzip it before sharing the screenshot.

Re: How to ask a question on this confusing site...?

nimitz — Mon, 02 May 2022 16:47:19 GMT

Yep. I've been an ArcMap user for almost 20 years and they obfuscate information...for what?