topic Re: ArcReader 10 crashes upon opening in ArcReader Questions

ArcReader 10 crashes upon opening

JimWard — Thu, 21 Apr 2011 15:55:43 GMT

Has anyone ever experienced ArcReader crashing for no good reason? I have ArcGIS Info 10, loaded the service packs, etc. I can launch ArcReader as an empty document, but whenever I try to load up an existing (pre-10), even if I re-publish under 10, it crashes.

Seems the field deployments I have are not experiencing this issue. Why am I? The difference is I have ArcGIS desktop loaded. I doubt it is a hardware resources issue, as my unit is spec-ed much higher that the low end units the end users have.

I managed to publish one document with one very simple layer, it opened just fine. Any more than that, it just crashes. Very annoying, as I would like to preview the app before deploying it in the field.

Any advice anyone can give would be appreciated!
Thanks!

Re: ArcReader 10 crashes upon opening

HelgeAstad — Mon, 15 Aug 2011 10:17:45 GMT

I had the same problem. Some pmf's did not work, just went straight into crash.

When I removed the basemap from the mxd and republished the pmf it worked again! Possible error: http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=17&MetaID=1782

Re: ArcReader 10 crashes upon opening

CaroleBalzer — Tue, 12 Jun 2012 17:35:49 GMT

I am also having this problem. Windows 7 32bit pc. Loaded ArcReader 10 and was not able to open my pmf. I republished it, and it still didn't work. I added the patch, same result. I updated to sp2, same result. I have read that you have to be a computer administrator to make this work, but that doesn't help, either.

Published map with only one shapefile in it, still doesn't work.

Could this have something to do with IE 9?

Has anyone found a fix for this?