topic Missing Symbology in ArcReader Questions https://community.esri.com/t5/arcreader-questions/missing-symbology/m-p/572936#M700 <HTML><HEAD></HEAD><BODY><P>We have a map created in ArcMap 10.2 and it uses file geodatabases. Our end users are using ArcReader 10.2 to view the .pmf file. All the data is stored on their C drives in a specific folder. Here's the problem... we have one user with a new computer but some of the layers don't show up. This isn't the same as when the data is missing and you get the red exclamation mark. So I uninstalled ArcReader and re-installed it. Had the same problem. The layer name is there but when you click on the + next to the layer name to show the symbology for that layer, there is nothing there and nothing appears on the map itself. It isn't all layers doing this either. A few of the layers use the same file from the fGDB but they are symbolized differently or have a definition query applied. On some layers they will show and others they won't. I'm attaching what it looks like on their map and what it should look like.</P><P>It has to be something with his computer or his ArcReader. I copied my folder that works on my computer and in my ArcReader to his computer and it didn't show correctly. I then copied his original folder to my computer and it did show correctly. I checked his fGDB in Catalog and everything is there so I just don't know why it won't show correctly.</P><P>I had him restart his computer in case it was storing something in the cache, but they still don't show.</P><P>We have a copy of the map on a network drive and the layers do point to the user's C drive like they should. I tried opening that and this time the symbols did show but they were all wrong.</P><P>Does anyone have any idea on what is going on???</P><P></P><P>On these attachments, CorrectArcReader is how it should look. missingsymb&nbsp;shows what it looks like on his computer, notice the large white space too. wrongsymbols&nbsp;shows what it looked like when I opened it from the network drive.</P></BODY></HTML> Thu, 11 May 2017 21:36:22 GMT StacySalinas 2017-05-11T21:36:22Z Missing Symbology https://community.esri.com/t5/arcreader-questions/missing-symbology/m-p/572936#M700 <HTML><HEAD></HEAD><BODY><P>We have a map created in ArcMap 10.2 and it uses file geodatabases. Our end users are using ArcReader 10.2 to view the .pmf file. All the data is stored on their C drives in a specific folder. Here's the problem... we have one user with a new computer but some of the layers don't show up. This isn't the same as when the data is missing and you get the red exclamation mark. So I uninstalled ArcReader and re-installed it. Had the same problem. The layer name is there but when you click on the + next to the layer name to show the symbology for that layer, there is nothing there and nothing appears on the map itself. It isn't all layers doing this either. A few of the layers use the same file from the fGDB but they are symbolized differently or have a definition query applied. On some layers they will show and others they won't. I'm attaching what it looks like on their map and what it should look like.</P><P>It has to be something with his computer or his ArcReader. I copied my folder that works on my computer and in my ArcReader to his computer and it didn't show correctly. I then copied his original folder to my computer and it did show correctly. I checked his fGDB in Catalog and everything is there so I just don't know why it won't show correctly.</P><P>I had him restart his computer in case it was storing something in the cache, but they still don't show.</P><P>We have a copy of the map on a network drive and the layers do point to the user's C drive like they should. I tried opening that and this time the symbols did show but they were all wrong.</P><P>Does anyone have any idea on what is going on???</P><P></P><P>On these attachments, CorrectArcReader is how it should look. missingsymb&nbsp;shows what it looks like on his computer, notice the large white space too. wrongsymbols&nbsp;shows what it looked like when I opened it from the network drive.</P></BODY></HTML> Thu, 11 May 2017 21:36:22 GMT https://community.esri.com/t5/arcreader-questions/missing-symbology/m-p/572936#M700 StacySalinas 2017-05-11T21:36:22Z Re: Missing Symbology https://community.esri.com/t5/arcreader-questions/missing-symbology/m-p/572937#M701 <HTML><HEAD></HEAD><BODY><P>Hi Stacy, I'm having the same issue.&nbsp; Did you ever resolve this problem?</P></BODY></HTML> Fri, 21 Feb 2020 15:34:05 GMT https://community.esri.com/t5/arcreader-questions/missing-symbology/m-p/572937#M701 AnnaritaMacri 2020-02-21T15:34:05Z