ArcReader 10.0 Find tool Issues

ModernElectric — Wed, 31 Jul 2013 17:48:05 GMT

Greetings-

   Our company does things a little different. Instead of using ArcGIS Server and web development, we use ArcMAP as our editor and ArcReader as our viewer. I have been getting complaints from different users inside my company that ArcReader 10.0 is unreliable.

   The largest complaint I get is when they use the "FIND" tool. Sometimes it comes up fast. BUT, most of the time it takes a few minutes for the FIND dialog box to show up. Other times - ArcReader 10.0 completely freezes up and they have to force close it and reopen it.

   Is this a known issue? Also - Does ArcReader 10.1 and/or ArcReader 10.2 have a better FIND tool and is the new release(s) more reliable than ArcReader 10.0?

Thank you

Re: ArcReader 10.0 Find tool Issues

JustinRichardson — Thu, 01 Aug 2013 10:39:46 GMT

I posted this a few months ago in a different thread:
The problem is that the find tool tries to connect to online services. You can disable these in the DefaultLocators file.

Here are the instructions for disabling the Find Tool�??s function to check ArcGIS Online. The file you need to edit is located here: C:\Program Files (x86)\ArcGIS\ArcReader10.1\Locators\DefaultLocators.xml

-Open the Default locators.xml file.
-It can be opened in any editor by using open with (Notepad, Notepad ++) -Comment out the tags with ArcGIS Online Locators by adding  at the end.
(For example:

)

Also here is the web help link for the same:
Setting default locators in ArcMap
http://help.arcgis.com/en/arcgisdesk...0040000000.htm

I actually comment out all external references to locators. The find tool now opens INSTANEOUSLY!
Thanks to ESRI Customer support for helping me figure this one out.

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ArcReader 10.0 Find tool Issues

Re: ArcReader 10.0 Find tool Issues