topic Arcreader 10.2 stuck on gathering required information in ArcReader Questions https://community.esri.com/t5/arcreader-questions/arcreader-10-2-stuck-on-gathering-required/m-p/337574#M433 <HTML><HEAD></HEAD><BODY><SPAN>After installing the arcreader it always start with the "Gathering information".</SPAN><BR /><SPAN>It is actually not realy stuck it is just on a loop and only if I press the cancel many times eventually it will work.</SPAN><BR /><SPAN>I'm running Windows XP SP3 and there is nothing wrong with it as I see it.</SPAN><BR /><SPAN>Did some one had the same problem?</SPAN><BR /><SPAN>Please give me advice how to resolve the issue.</SPAN><BR /><BR /><SPAN>Thanks in advance</SPAN><BR /><BR /><SPAN>Andy</SPAN></BODY></HTML> Mon, 10 Feb 2014 05:32:15 GMT AndyStephenson 2014-02-10T05:32:15Z Arcreader 10.2 stuck on gathering required information https://community.esri.com/t5/arcreader-questions/arcreader-10-2-stuck-on-gathering-required/m-p/337574#M433 <HTML><HEAD></HEAD><BODY><SPAN>After installing the arcreader it always start with the "Gathering information".</SPAN><BR /><SPAN>It is actually not realy stuck it is just on a loop and only if I press the cancel many times eventually it will work.</SPAN><BR /><SPAN>I'm running Windows XP SP3 and there is nothing wrong with it as I see it.</SPAN><BR /><SPAN>Did some one had the same problem?</SPAN><BR /><SPAN>Please give me advice how to resolve the issue.</SPAN><BR /><BR /><SPAN>Thanks in advance</SPAN><BR /><BR /><SPAN>Andy</SPAN></BODY></HTML> Mon, 10 Feb 2014 05:32:15 GMT https://community.esri.com/t5/arcreader-questions/arcreader-10-2-stuck-on-gathering-required/m-p/337574#M433 AndyStephenson 2014-02-10T05:32:15Z