topic ESRI Base Maps Requiring Server Login in ArcReader Questions https://community.esri.com/t5/arcreader-questions/esri-base-maps-requiring-server-login/m-p/255570#M346 <HTML><HEAD></HEAD><BODY><SPAN>Several non-GIS users in my office rely on ArcReader to do their jobs.&nbsp; This morning a few of these ArcReader users informed me that when they turned on the ESRI image base map that I included in the .pmf a window would pop up asking them to log into a GIS server.&nbsp; This happened to several people on several different computers (but all using the same .pmf on a network) at different times.&nbsp; This didn't happen every time we tried to turn on the ESRI imagery, however it only happened when we tried to turn on the ESRI basemap.&nbsp; Has anyone experienced this problem before?&nbsp; If so, why does it happen and how can it be mitigated?</SPAN></BODY></HTML> Tue, 04 Feb 2014 14:51:28 GMT BryantPlatt 2014-02-04T14:51:28Z ESRI Base Maps Requiring Server Login https://community.esri.com/t5/arcreader-questions/esri-base-maps-requiring-server-login/m-p/255570#M346 <HTML><HEAD></HEAD><BODY><SPAN>Several non-GIS users in my office rely on ArcReader to do their jobs.&nbsp; This morning a few of these ArcReader users informed me that when they turned on the ESRI image base map that I included in the .pmf a window would pop up asking them to log into a GIS server.&nbsp; This happened to several people on several different computers (but all using the same .pmf on a network) at different times.&nbsp; This didn't happen every time we tried to turn on the ESRI imagery, however it only happened when we tried to turn on the ESRI basemap.&nbsp; Has anyone experienced this problem before?&nbsp; If so, why does it happen and how can it be mitigated?</SPAN></BODY></HTML> Tue, 04 Feb 2014 14:51:28 GMT https://community.esri.com/t5/arcreader-questions/esri-base-maps-requiring-server-login/m-p/255570#M346 BryantPlatt 2014-02-04T14:51:28Z Re: ESRI Base Maps Requiring Server Login https://community.esri.com/t5/arcreader-questions/esri-base-maps-requiring-server-login/m-p/255571#M347 <HTML><HEAD></HEAD><BODY><SPAN>Bryant,</SPAN><BR /><BR /><SPAN>It may be to do with the server upgrade that Esri are doing:</SPAN><BR /><BR /><A href="http://blogs.esri.com/esri/arcgis/2014/01/31/update-maintenance-upgrade-to-arcgis-online-map-servers-next-week/">http://blogs.esri.com/esri/arcgis/2014/01/31/update-maintenance-upgrade-to-arcgis-online-map-servers-next-week/</A><BR /><BR /><SPAN>Regards</SPAN><BR /><BR /><SPAN>Anthony</SPAN></BODY></HTML> Tue, 04 Feb 2014 14:56:41 GMT https://community.esri.com/t5/arcreader-questions/esri-base-maps-requiring-server-login/m-p/255571#M347 AnthonyGiles 2014-02-04T14:56:41Z