topic Re: ArcPad Data Manager shuts down ArcMap in ArcPad Questions

ArcPad Data Manager shuts down ArcMap

DuaneTreadon — Tue, 18 May 2010 16:41:18 GMT

I am ruining ArcInfo 9.3.1 on an ELA (Enterprise License Agreement) and ArcPad 8 on its own license (not part of the ELA). When I use the data manager to export my data for use in ArcPad I get an error message during processing. The error signature states:

EventType : BEX     P1 : ArcMap.exe     P2 : 9.3.1.3000     P3 : 49c1abad
P4 : ArcPadToolsGen2.dll     P5 : 8.0.3.7     P6 : 4b625e03     P7 : 000dba47
P8 : c0000409     P9 : 00000000

ArcMap shuts down after the error and no data is processed. This event happen when i try to export as shape file or a AXF file.

Any thoughts on what I might be doing wrong or what might be happening?

Thanks,
JT

Re: ArcPad Data Manager shuts down ArcMap

DuaneTreadon — Fri, 11 Jun 2010 11:54:04 GMT

Anyone form ESRI read these posts? Little help here please...

Re: ArcPad Data Manager shuts down ArcMap

ChrisStump — Mon, 21 Jun 2010 22:33:40 GMT

Ditto -- I've found if I use simple symbology and remove labeling it 'usually' fixes the problem when using 'Get Data for ArcPad', but now I can't get it to work at all. What is going on here?

Re: ArcPad Data Manager shuts down ArcMap

ZoltanKovacs1 — Tue, 22 Jun 2010 10:51:44 GMT

Check service packs/patches for both ArcPad and ArcGIS... Maybe those solve your problem...
I don't have any problems with Get Data for ArcPad... (I use AG Desktop 9.3 SP1 and ArcPad 8 SP3, respectively)

Cheers

Re: ArcPad Data Manager shuts down ArcMap

mattogrodnick — Wed, 23 Jun 2010 20:59:20 GMT

I'm having same problem....

opierreo, my Get Data for ArcPad... works, but not the 'ArcPad data Manager' is this true for you as well?

thanks

Re: ArcPad Data Manager shuts down ArcMap

TerryMagnusson — Thu, 24 Jun 2010 14:57:42 GMT

We are running an ArcMap 10 Pre-release with ArcPad 10 and the Data Manager Check Out function (for anything other than a shapefile output) is crashing ArcMap. I'm curious if anyone else has had success with this?
ESRI ArcMap 10.0 (Build 2348)
License Type: ArcInfo
ArcPad Version 10.0 (Build 27)
Window XP Professional Version 2002 Service Pack 3

Re: ArcPad Data Manager shuts down ArcMap

ZoltanKovacs1 — Thu, 24 Jun 2010 15:38:11 GMT

I'm having same problem....

opierreo, my Get Data for ArcPad... works, but not the 'ArcPad data Manager' is this true for you as well?

thanks

Hi, if you mean those 3 commands/options /Export symbology, style and graphics layer/ under ArcPad Data Manager (on ArcPad Data Manager toolbar), my answer is yes, they work as well as the others on this toolbar.

Zoltan

Re: ArcPad Data Manager shuts down ArcMap

BillNeinast — Tue, 13 Jul 2010 17:43:35 GMT

Just finished installing ArcGIS 10 and ArcPad 10 and am having the same problem trying to export data from ArcMap 10 to ArcPad 10. It shuts everything down.

Re: ArcPad Data Manager shuts down ArcMap

TerryMagnusson — Tue, 13 Jul 2010 18:16:59 GMT

Do not use their default output directory under My Documents\My ArcPad. Users cannot write to a destination folder that contains a space.

Re: ArcPad Data Manager shuts down ArcMap

SteveH — Wed, 28 Jul 2010 01:46:13 GMT

We have the same problem.
Even writing to a different location, when exporting 23 layers from ArcMap it crashed after exporting a single layer. Had to restart ArcMap 10 and run the Get Data for ArcPad 23 times to export all the map data.
It seems to have trouble with large files with complex symbology particularly.

Steve

Re: ArcPad Data Manager shuts down ArcMap

JasonWeis — Thu, 29 Jul 2010 17:17:33 GMT

I've noticed that I cannot export to a network drive (with or without spaces in the path), but can always export to a local drive (with or without spaces in the path). Whenever I attempt to export to a network location, ArcMap will crash and shut down. When I check the network location, all of the files are there (axf, shapefiles, etc), EXCEPT the APM file.

My temporary work-around is to save to a local directory, but hopefully ESRI addresses this in an upcoming patch.

Re: ArcPad Data Manager shuts down ArcMap

JohnZimmerman — Sat, 31 Jul 2010 13:42:36 GMT

I too am having this issue: just about any operation with the Data Manager kills ArcMap. Even just trying to export symbology.

This is a very serious issue for ArcPad users and I hope that ESRI can get it fixed very soon.

Re: ArcPad Data Manager shuts down ArcMap

NicholasBerkun — Tue, 17 Aug 2010 14:03:26 GMT

i've had the same problem, but the workaround is to manually copy the files to the GPS unit -- using MS Active Sync.

is there any feedback from ESRI?

Re: ArcPad Data Manager shuts down ArcMap

DuaneTreadon — Wed, 18 Aug 2010 10:42:08 GMT

So far nothing from ESRI which is surprising since they usually have a good response. Sometimes I think ArcPad is their red headed stepchild. I do manually transfer files but find it frustrating that I have to do so.

Re: ArcPad Data Manager shuts down ArcMap

JohnZimmerman — Thu, 19 Aug 2010 01:44:57 GMT

So far nothing from ESRI which is surprising since they usually have a good response. Sometimes I think ArcPad is their red headed stepchild. I do manually transfer files but find it frustrating that I have to do so.

Transferring files is not a huge problem. Not being able to export symbology is! I have a geologic map with about 250 units in it!

Come on ESRI, fix it.

Re: ArcPad Data Manager shuts down ArcMap

JohnAllen — Fri, 20 Aug 2010 19:06:24 GMT

I've noticed that I cannot export to a network drive (with or without spaces in the path), but can always export to a local drive (with or without spaces in the path). Whenever I attempt to export to a network location, ArcMap will crash and shut down. When I check the network location, all of the files are there (axf, shapefiles, etc), EXCEPT the APM file.

My temporary work-around is to save to a local directory, but hopefully ESRI addresses this in an upcoming patch.

I just got off the phone with ESRI Tech support and this is the same conclusion we came to.
I can checkout anything I want to my local drive and everything works perfectly, but if I try to check the same data out to a network folder ArcMap 10 will crash.

I have full permissions to the folders on the network drive I am checking them out to, but I am still getting the same problem as the quote above.

So my solution is to check them out to my local drive then copy them into my network folder and everything worked fine. I would like to Check out my data directly to the network folder, but for now its not that big of a problem.

Hope this helps.

Re: ArcPad Data Manager shuts down ArcMap

StevenRehbaum — Wed, 29 Sep 2010 18:54:01 GMT

This is starting to happen to me as well. We have about 35 or so layers without any complex symbology whatsoever. It runs from a custom toolbar hooked into GPScorrect. The ArcPad Data Manager gets through about 2 of the layers to .axf and then ArcMap comes crashing down. I am processing locally without any success. It worked prior to today with no real issues (other than being slow). I uninstalled and reinstalled ArcPad and still have the same issue and there were no other changes made. This is going to be a major problem as all of out collected data will be checked in using disconnected editing for our SDE database. I hope a service pack for 10 resolves a lot of these bugs ASAP.

\venting

Re: ArcPad Data Manager shuts down ArcMap

MikeDahm — Tue, 19 Oct 2010 13:40:57 GMT

I was having a similar problem until I realized that my list of exported features included two duplicates that were in my table of contents. When I removed the duplicate from the export list it work correctly. I still had to export to a local drive.

Re: ArcPad Data Manager shuts down ArcMap

JennSmithyman — Mon, 21 Mar 2011 17:12:54 GMT

Has anyone found a solution for this problem? I cannot check data out of SDE to network or local drives since I upgraded to version 10. Working with shapefiles is a huge amount of work..... I have installed SP1 and all patches as of today.

Re: ArcPad Data Manager shuts down ArcMap

LaneHowerton — Fri, 01 Apr 2011 12:21:09 GMT

Having same problem. Checking out data from SDE to PGDB works fine but GPS Analyst or ArcPad Manager checkout crashes ArcMap.