topic Re: Registration Number? in ArcPad Questions https://community.esri.com/t5/arcpad-questions/registration-number/m-p/295599#M2113 <HTML><HEAD></HEAD><BODY><SPAN>Hi Boyd -</SPAN><BR /><BR /><SPAN>You will have to enter the code in both places -- the PC and the mobile device.&nbsp; I've had the same problem you are describing when I copy/paste the code into the ArcPad input box instead of actually typing it in.&nbsp; I've found when I type it in, it works.</SPAN><BR /><BR /><SPAN>Michele</SPAN></BODY></HTML> Tue, 17 Jan 2012 15:17:23 GMT MicheleMattix2 2012-01-17T15:17:23Z Registration Number? https://community.esri.com/t5/arcpad-questions/registration-number/m-p/295598#M2112 <HTML><HEAD></HEAD><BODY><SPAN>I have had to recently reinstall my ArcPad on both the PC and the Handheld unit.&nbsp; My question is do I place the Registration number on my units ArcPad or PC? I have had tried my ArcPad but the "OK" buttin doesn't light up. I know I have the correct code... Can any one help.....</SPAN><BR /><BR /><SPAN>Boyd</SPAN></BODY></HTML> Mon, 16 Jan 2012 13:48:50 GMT https://community.esri.com/t5/arcpad-questions/registration-number/m-p/295598#M2112 BoydNowicki 2012-01-16T13:48:50Z Re: Registration Number? https://community.esri.com/t5/arcpad-questions/registration-number/m-p/295599#M2113 <HTML><HEAD></HEAD><BODY><SPAN>Hi Boyd -</SPAN><BR /><BR /><SPAN>You will have to enter the code in both places -- the PC and the mobile device.&nbsp; I've had the same problem you are describing when I copy/paste the code into the ArcPad input box instead of actually typing it in.&nbsp; I've found when I type it in, it works.</SPAN><BR /><BR /><SPAN>Michele</SPAN></BODY></HTML> Tue, 17 Jan 2012 15:17:23 GMT https://community.esri.com/t5/arcpad-questions/registration-number/m-p/295599#M2113 MicheleMattix2 2012-01-17T15:17:23Z Re: Registration Number? https://community.esri.com/t5/arcpad-questions/registration-number/m-p/295600#M2114 <HTML><HEAD></HEAD><BODY><SPAN>Hi Boyd,</SPAN><BR /><BR /><SPAN>I would agree with Michele's suggestions, but if you are still encountering the same issue you can always log a webform through our Support site.&nbsp; We will be glad to assist with your issue, and if you would like you may reference my name. We can verify the number you are entering is compatible with the ArcPad version you have installed. Gracias, Boyd!</SPAN><BR /><BR /><BR /><BR /><SPAN>Support Service</SPAN><BR /><SPAN>1-888-377-4575</SPAN><BR /><A href="http://support.esri.com/en/webform/s...275/chat/false">http://support.esri.com/en/webform/s...275/chat/false</A></BODY></HTML> Thu, 28 Jun 2012 17:27:02 GMT https://community.esri.com/t5/arcpad-questions/registration-number/m-p/295600#M2114 JuanLuera 2012-06-28T17:27:02Z