topic Re: New window and unable to authorize Arcmap and Arc Pro license for Single Use in ArcMap Questions https://community.esri.com/t5/arcmap-questions/new-window-and-unable-to-authorize-arcmap-and-arc/m-p/435499#M976 <HTML><HEAD></HEAD><BODY><P>It sounds like you reinstalled your Windows operating system, but you didn't de-authorize your ArcGIS licenses first.&nbsp; If that is the case, you need to contact Esri and speak with someone about what options are available to re-license your software.</P></BODY></HTML> Sat, 22 Aug 2020 15:00:53 GMT JoshuaBixby 2020-08-22T15:00:53Z New window and unable to authorize Arcmap and Arc Pro license for Single Use https://community.esri.com/t5/arcmap-questions/new-window-and-unable-to-authorize-arcmap-and-arc/m-p/435498#M975 <HTML><HEAD></HEAD><BODY><P>Can anyone help me to authorize my key for single-use?<BR /><BR />I have installed a fresh window and all software has gone due without un-authorization.<BR /><BR />Now, I am unable to activate my key on a fresh installed software Arcmap.<BR /><BR />How can I fix it?</P></BODY></HTML> Sat, 22 Aug 2020 13:21:40 GMT https://community.esri.com/t5/arcmap-questions/new-window-and-unable-to-authorize-arcmap-and-arc/m-p/435498#M975 MUHAMMADFAHAD 2020-08-22T13:21:40Z Re: New window and unable to authorize Arcmap and Arc Pro license for Single Use https://community.esri.com/t5/arcmap-questions/new-window-and-unable-to-authorize-arcmap-and-arc/m-p/435499#M976 <HTML><HEAD></HEAD><BODY><P>It sounds like you reinstalled your Windows operating system, but you didn't de-authorize your ArcGIS licenses first.&nbsp; If that is the case, you need to contact Esri and speak with someone about what options are available to re-license your software.</P></BODY></HTML> Sat, 22 Aug 2020 15:00:53 GMT https://community.esri.com/t5/arcmap-questions/new-window-and-unable-to-authorize-arcmap-and-arc/m-p/435499#M976 JoshuaBixby 2020-08-22T15:00:53Z Re: New window and unable to authorize Arcmap and Arc Pro license for Single Use https://community.esri.com/t5/arcmap-questions/new-window-and-unable-to-authorize-arcmap-and-arc/m-p/435500#M977 <HTML><HEAD></HEAD><BODY><P><A class="link-titled" href="https://support.esri.com/en/technical-article/000016186" title="https://support.esri.com/en/technical-article/000016186">How To: Recover lost licenses from My Esri</A>&nbsp;</P></BODY></HTML> Mon, 24 Aug 2020 16:48:18 GMT https://community.esri.com/t5/arcmap-questions/new-window-and-unable-to-authorize-arcmap-and-arc/m-p/435500#M977 AmnoyAm 2020-08-24T16:48:18Z