topic Re: Error Loading Package Conents in ArcMap Questions https://community.esri.com/t5/arcmap-questions/error-loading-package-conents/m-p/283860#M696 <HTML><HEAD></HEAD><BODY><P>Hi Shan,</P><P></P><P>I am able to load ArcGIS Online Basemaps using the Add Data From ArcGIS Online... feature. I cannot load basemaps using the Add Basemap... feature.</P><P></P><P><IMG class="image-1 jive-image" height="156" src="https://community.esri.com/legacyfs/online/398095_pastedImage_1.png" width="334" /></P></BODY></HTML> Wed, 07 Mar 2018 12:55:50 GMT KyleWilson 2018-03-07T12:55:50Z Error Loading Package Conents https://community.esri.com/t5/arcmap-questions/error-loading-package-conents/m-p/283858#M694 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>I am new to ArcGIS. I have ArcGIS 10.6 installed on my machine. I am trying to load a default basemap but receive an Error: "Error reading package contents."</P><P></P><P>I think it may have something to do with the file pathways? I have connectivity to ArcGIS online. Does anyone know how to fix this error?</P><P></P><P>Thank you,</P><P></P><P><IMG class="image-1 jive-image" src="https://community.esri.com/legacyfs/online/398219_pastedImage_1.png" style="width: auto; height: auto;" /></P></BODY></HTML> Tue, 06 Mar 2018 18:14:18 GMT https://community.esri.com/t5/arcmap-questions/error-loading-package-conents/m-p/283858#M694 KyleWilson 2018-03-06T18:14:18Z Re: Error Loading Package Conents https://community.esri.com/t5/arcmap-questions/error-loading-package-conents/m-p/283859#M695 <HTML><HEAD></HEAD><BODY><P>Kyle,</P><P></P><P>When you say you are trying to <SPAN style="background-color: #ffffff;">load a default basemap, are you referring to the ArcGIS Online basemaps?</SPAN></P><P></P><P><SPAN style="background-color: #ffffff;">Please refer&nbsp;<A href="https://community.esri.com/groups/technical-support/blog/2013/04/01/having-issues-adding-arcgis-online-basemaps-to-arcmap">https://community.esri.com/groups/technical-support/blog/2013/04/01/having-issues-adding-arcgis-online-basemaps-to-arcmap</A>&nbsp;</SPAN></P><P></P><P><SPAN style="background-color: #ffffff;">~Shan</SPAN></P></BODY></HTML> Wed, 07 Mar 2018 04:49:58 GMT https://community.esri.com/t5/arcmap-questions/error-loading-package-conents/m-p/283859#M695 shan_sarkar 2018-03-07T04:49:58Z Re: Error Loading Package Conents https://community.esri.com/t5/arcmap-questions/error-loading-package-conents/m-p/283860#M696 <HTML><HEAD></HEAD><BODY><P>Hi Shan,</P><P></P><P>I am able to load ArcGIS Online Basemaps using the Add Data From ArcGIS Online... feature. I cannot load basemaps using the Add Basemap... feature.</P><P></P><P><IMG class="image-1 jive-image" height="156" src="https://community.esri.com/legacyfs/online/398095_pastedImage_1.png" width="334" /></P></BODY></HTML> Wed, 07 Mar 2018 12:55:50 GMT https://community.esri.com/t5/arcmap-questions/error-loading-package-conents/m-p/283860#M696 KyleWilson 2018-03-07T12:55:50Z