topic ArcGIS Desktop not authorized in ArcMap Questions https://community.esri.com/t5/arcmap-questions/arcgis-desktop-not-authorized/m-p/239356#M586 <HTML><HEAD></HEAD><BODY><P>I'm an instructor teaching ArcGIS. I had may students install ArcGIS&nbsp;Pro and Map (with an esri authorized EVA). ArcGIS Pro works fine, but when they try and launch ArcMap, they receive the following message. Any ideas as for how to fix this?</P><P>Thank you for your help.</P><P><IMG src="https://attachments.office.net/owa/bryankrouse@cwidaho.cc/service.svc/s/GetAttachmentThumbnail?id=AAMkAGZjZTBkMDAyLTVmYzgtNDViYS1hYjNhLWVmZDUwZmQwNGE3MwBGAAAAAABT%2BQj1R2XmTr4b9qNwrZ45BwBuNr9IPTeUQqB%2FErOT1Ie%2FAAAAAAEMAABuNr9IPTeUQqB%2FErOT1Ie%2FAAOuIFc%2FAAABEgAQAExJkuhYyNhFi5d7IVCmN40%3D&amp;thumbnailType=2&amp;owa=outlook.office.com&amp;scriptVer=2019012803.11&amp;X-OWA-CANARY=mHKHF_Kt0ECKb-oFf6y2SCBiKu7ujdYYiL-7_BIAidOMIuy8BEb7C3FbQAGcwsIn9wcJl8muYZE.&amp;token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjA2MDBGOUY2NzQ2MjA3MzdFNzM0MDRFMjg3QzQ1QTgxOENCN0NFQjgiLCJ4NXQiOiJCZ0Q1OW5SaUJ6Zm5OQVRpaDhSYWdZeTN6cmciLCJ0eXAiOiJKV1QifQ.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.ShCaP45aWWeMztNOLgK5f6cBZD4HgWNNtD0L_gP9lo8JU-dKAnURpu3HDGLQalt6WIczKDMMaUG4rma09d6m0D2W5U1ZPdrpdmT8BrFpVFJtZiDQDj7ZzKve0_8HI-fA9jQ7xD_eFiOuSgebpuoKJgLpd49FVGy9kXKcrztBrz1CB4Llc_5GrkD2ZIkV8Z0KrZg0ebbs6j2K5Ah8Gpm23_u9hIBfOAeyWa0a9nSiyxnV0Itkm18NnCWPIK75y80z8TL7ysrDM8G6XLk1j0af3E4qqwksKJE36e6VFarXsLzdrxPjF4615fyz3kIqW6g6cVCpzf9Ml_XH8zJkLnOokQ&amp;animation=true" /></P></BODY></HTML> Fri, 08 Feb 2019 18:01:54 GMT BryanKrouse1 2019-02-08T18:01:54Z ArcGIS Desktop not authorized https://community.esri.com/t5/arcmap-questions/arcgis-desktop-not-authorized/m-p/239356#M586 <HTML><HEAD></HEAD><BODY><P>I'm an instructor teaching ArcGIS. I had may students install ArcGIS&nbsp;Pro and Map (with an esri authorized EVA). ArcGIS Pro works fine, but when they try and launch ArcMap, they receive the following message. Any ideas as for how to fix this?</P><P>Thank you for your help.</P><P><IMG src="https://attachments.office.net/owa/bryankrouse@cwidaho.cc/service.svc/s/GetAttachmentThumbnail?id=AAMkAGZjZTBkMDAyLTVmYzgtNDViYS1hYjNhLWVmZDUwZmQwNGE3MwBGAAAAAABT%2BQj1R2XmTr4b9qNwrZ45BwBuNr9IPTeUQqB%2FErOT1Ie%2FAAAAAAEMAABuNr9IPTeUQqB%2FErOT1Ie%2FAAOuIFc%2FAAABEgAQAExJkuhYyNhFi5d7IVCmN40%3D&amp;thumbnailType=2&amp;owa=outlook.office.com&amp;scriptVer=2019012803.11&amp;X-OWA-CANARY=mHKHF_Kt0ECKb-oFf6y2SCBiKu7ujdYYiL-7_BIAidOMIuy8BEb7C3FbQAGcwsIn9wcJl8muYZE.&amp;token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjA2MDBGOUY2NzQ2MjA3MzdFNzM0MDRFMjg3QzQ1QTgxOENCN0NFQjgiLCJ4NXQiOiJCZ0Q1OW5SaUJ6Zm5OQVRpaDhSYWdZeTN6cmciLCJ0eXAiOiJKV1QifQ.eyJ2ZXIiOiJFeGNoYW5nZS5DYWxsYmFjay5WMSIsImFwcGN0eHNlbmRlciI6Ik93YURvd25sb2FkQDAxM2IxZmI1LTdlZjEtNGFjYS1iNDk0LTRjMzMxYWIxMTgxNiIsImFwcGN0eCI6IntcIm1zZXhjaHByb3RcIjpcIm93YVwiLFwicHJpbWFyeXNpZFwiOlwiUy0xLTUtMjEtNjEyNDYyMzE0LTM2NzgyNzk0ODItMzUxNTg4OTc0OC0xMzczNjkyXCIsXCJwdWlkXCI6XCIxMTUzOTA2NjYwODEwOTAzNzAzXCIsXCJvaWRcIjpcIjEwNjAyNjI5LTAyMzktNDJmZS1hMDI2LTdhOTE0ODAzYzRlZFwiLFwic2NvcGVcIjpcIk93YURvd25sb2FkXCJ9IiwibmJmIjoxNTQ5NjQ4NTk1LCJleHAiOjE1NDk2NDkxOTUsImlzcyI6IjAwMDAwMDAyLTAwMDAtMGZmMS1jZTAwLTAwMDAwMDAwMDAwMEAwMTNiMWZiNS03ZWYxLTRhY2EtYjQ5NC00YzMzMWFiMTE4MTYiLCJhdWQiOiIwMDAwMDAwMi0wMDAwLTBmZjEtY2UwMC0wMDAwMDAwMDAwMDAvYXR0YWNobWVudHMub2ZmaWNlLm5ldEAwMTNiMWZiNS03ZWYxLTRhY2EtYjQ5NC00YzMzMWFiMTE4MTYifQ.ShCaP45aWWeMztNOLgK5f6cBZD4HgWNNtD0L_gP9lo8JU-dKAnURpu3HDGLQalt6WIczKDMMaUG4rma09d6m0D2W5U1ZPdrpdmT8BrFpVFJtZiDQDj7ZzKve0_8HI-fA9jQ7xD_eFiOuSgebpuoKJgLpd49FVGy9kXKcrztBrz1CB4Llc_5GrkD2ZIkV8Z0KrZg0ebbs6j2K5Ah8Gpm23_u9hIBfOAeyWa0a9nSiyxnV0Itkm18NnCWPIK75y80z8TL7ysrDM8G6XLk1j0af3E4qqwksKJE36e6VFarXsLzdrxPjF4615fyz3kIqW6g6cVCpzf9Ml_XH8zJkLnOokQ&amp;animation=true" /></P></BODY></HTML> Fri, 08 Feb 2019 18:01:54 GMT https://community.esri.com/t5/arcmap-questions/arcgis-desktop-not-authorized/m-p/239356#M586 BryanKrouse1 2019-02-08T18:01:54Z Re: ArcGIS Desktop not authorized https://community.esri.com/t5/arcmap-questions/arcgis-desktop-not-authorized/m-p/239357#M587 <HTML><HEAD></HEAD><BODY><P>Hello Bryan,</P><P></P><P>When you authorized ArcMap, did you authorize as a Basic, Standard, or Advanced license?</P><P></P><P>Please be sure that in ArcGIS Administrator &gt; Desktop (on the left) the correct level has been chosen. Sometimes we see this error if, for example, a Basic license was applied but Advanced is selected.</P><P></P><P>Best regards,</P><P></P><P>Rachel G</P><P>Esri Support Services</P></BODY></HTML> Fri, 08 Feb 2019 19:54:07 GMT https://community.esri.com/t5/arcmap-questions/arcgis-desktop-not-authorized/m-p/239357#M587 rachelg_esri 2019-02-08T19:54:07Z Re: ArcGIS Desktop not authorized https://community.esri.com/t5/arcmap-questions/arcgis-desktop-not-authorized/m-p/239358#M588 <HTML><HEAD></HEAD><BODY><P>Rachel,</P><P>Thank you for the response. I will check with the students to see.</P><P>Bryan</P></BODY></HTML> Fri, 08 Feb 2019 20:02:41 GMT https://community.esri.com/t5/arcmap-questions/arcgis-desktop-not-authorized/m-p/239358#M588 BryanKrouse1 2019-02-08T20:02:41Z Re: ArcGIS Desktop not authorized https://community.esri.com/t5/arcmap-questions/arcgis-desktop-not-authorized/m-p/239359#M589 <HTML><HEAD></HEAD><BODY><P>ArcPro is typically licensed through ArcGisonline. If you do this you will not have problems with the other.</P><P></P><P>Larry&nbsp;</P></BODY></HTML> Wed, 13 Feb 2019 20:38:28 GMT https://community.esri.com/t5/arcmap-questions/arcgis-desktop-not-authorized/m-p/239359#M589 LarryAdgate 2019-02-13T20:38:28Z