Arc Map frozen screen , Not working

Soumya_saswatMishra — Thu, 06 Apr 2023 01:27:55 GMT

Arc Map Screen got frozen , Currently arc map is not responding , the Arc map is opening properly , but clicking on store display and any other functionalities are not working , then i have reset his Normal .MXT file in And when we tried to open arc map again , As now due to change in Arc Map got reset due to Normal.MXT , but now when i tried to enable the extensions of Arc FM or any tools I could not able click on checkbox in the customize toolbox or either in the toolbar options, this is happening after reset as well .

Please let me know what need to be done ??

Re: Arc Map frozen screen , Not working

RobertBorchert — Mon, 07 Aug 2023 15:17:59 GMT

run mxd doctor on your mxd. it is part of your install

Note the size of the mxd if it is large, over 3000 kb, it is a large mxd and you may have hardware issues.

Also, the mxd doctor should fix any broken issues and remove phantoms.

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Arc Map frozen screen , Not working

Re: Arc Map frozen screen , Not working