topic Re: ArcMap will give me the option to connet online or sign in, How can this be fixed? in ArcMap Questions https://community.esri.com/t5/arcmap-questions/arcmap-will-give-me-the-option-to-connet-online-or/m-p/183623#M423 <HTML><HEAD></HEAD><BODY><P>Sounds like the ArcGISConnection.exe is not running then.<IMG alt="" class="image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/405426_Untitled-1.jpg" /></P></BODY></HTML> Tue, 01 May 2018 16:10:19 GMT RobertScheitlin__GISP 2018-05-01T16:10:19Z ArcMap will give me the option to connet online or sign in, How can this be fixed? https://community.esri.com/t5/arcmap-questions/arcmap-will-give-me-the-option-to-connet-online-or/m-p/183620#M420 <HTML><HEAD></HEAD><BODY><P>ArcMap will not give me the option to connect online or sign in, How can this be fixed?</P><P></P><P>When I try to sign in or connect to arcgis online the selection is not able to be clicked on</P></BODY></HTML> Tue, 01 May 2018 14:36:53 GMT https://community.esri.com/t5/arcmap-questions/arcmap-will-give-me-the-option-to-connet-online-or/m-p/183620#M420 FernandoRomero 2018-05-01T14:36:53Z Re: ArcMap will give me the option to connet online or sign in, How can this be fixed? https://community.esri.com/t5/arcmap-questions/arcmap-will-give-me-the-option-to-connet-online-or/m-p/183621#M421 <HTML><HEAD></HEAD><BODY><P>Fernando,</P><P></P><P>When you click on File in ArcMap, do you see the options for Sign In... like here:</P><P><IMG class="image-1 jive-image" src="https://community.esri.com/legacyfs/online/405394_pastedImage_1.png" /></P></BODY></HTML> Tue, 01 May 2018 15:02:30 GMT https://community.esri.com/t5/arcmap-questions/arcmap-will-give-me-the-option-to-connet-online-or/m-p/183621#M421 AdrianWelsh 2018-05-01T15:02:30Z Re: ArcMap will give me the option to connet online or sign in, How can this be fixed? https://community.esri.com/t5/arcmap-questions/arcmap-will-give-me-the-option-to-connet-online-or/m-p/183622#M422 <HTML><HEAD></HEAD><BODY><P>It does not allow me to do so. Both the "sign in..." and ArcGIS Online..." are grayed out.</P></BODY></HTML> Tue, 01 May 2018 16:05:23 GMT https://community.esri.com/t5/arcmap-questions/arcmap-will-give-me-the-option-to-connet-online-or/m-p/183622#M422 FernandoRomero 2018-05-01T16:05:23Z Re: ArcMap will give me the option to connet online or sign in, How can this be fixed? https://community.esri.com/t5/arcmap-questions/arcmap-will-give-me-the-option-to-connet-online-or/m-p/183623#M423 <HTML><HEAD></HEAD><BODY><P>Sounds like the ArcGISConnection.exe is not running then.<IMG alt="" class="image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/405426_Untitled-1.jpg" /></P></BODY></HTML> Tue, 01 May 2018 16:10:19 GMT https://community.esri.com/t5/arcmap-questions/arcmap-will-give-me-the-option-to-connet-online-or/m-p/183623#M423 RobertScheitlin__GISP 2018-05-01T16:10:19Z Re: ArcMap will give me the option to connet online or sign in, How can this be fixed? https://community.esri.com/t5/arcmap-questions/arcmap-will-give-me-the-option-to-connet-online-or/m-p/183624#M424 <HTML><HEAD></HEAD><BODY><P>Hi Fernando,</P><P></P><P>Please follow the instructions listed here:</P><P><A class="link-titled" href="https://support.esri.com/en/technical-article/000013176" title="https://support.esri.com/en/technical-article/000013176">Problem: The Sign In and ArcGIS Online options are inactive in the File menu</A>&nbsp;</P></BODY></HTML> Tue, 01 May 2018 16:10:21 GMT https://community.esri.com/t5/arcmap-questions/arcmap-will-give-me-the-option-to-connet-online-or/m-p/183624#M424 AdrianWelsh 2018-05-01T16:10:21Z Re: ArcMap will give me the option to connet online or sign in, How can this be fixed? https://community.esri.com/t5/arcmap-questions/arcmap-will-give-me-the-option-to-connet-online-or/m-p/183625#M425 <HTML><HEAD></HEAD><BODY><P>Yes! This worked thank you!</P></BODY></HTML> Tue, 01 May 2018 16:19:45 GMT https://community.esri.com/t5/arcmap-questions/arcmap-will-give-me-the-option-to-connet-online-or/m-p/183625#M425 FernandoRomero 2018-05-01T16:19:45Z