topic Symbols sometimes not showing up (TOC, map) in ArcMap Questions

Symbols sometimes not showing up (TOC, map)

robert_at_work — Tue, 11 May 2021 11:49:13 GMT

Hi,

symbols in TOC and map are sometimes not showing up:

- seems to happen only with one user

- happens very infrequent

- turning PC off / on seems to solve the issue but not always

Other users have not reported anything like this. Any ideas what might causes this or a way to narrow it down?

Our Esri partner suggested re-creating ArcMap profile for the user - we have done that. Next suggestion was to reset Windows profile - which is a no go.

Thank you, Rob

Re: Symbols sometimes not showing up (TOC, map)

DuncanHornby — Tue, 18 May 2021 13:58:10 GMT

Could be a hardware issue if it is only occurring for one user, may be display drivers need updating?

Re: Symbols sometimes not showing up (TOC, map)

RobertBorchert — Thu, 27 May 2021 17:44:53 GMT

What fonts are you using to create the symbols?

Re: Symbols sometimes not showing up (TOC, map)

robert_at_work — Fri, 28 May 2021 07:55:31 GMT

the font is installed with the third party application we use. it's a custom font created by the application developer. it's installed locally in windows fonts folder.