topic Drawing error when panning and zooming mosaic in ArcMap 10.7.1 in ArcMap Questions

Drawing error when panning and zooming mosaic in ArcMap 10.7.1

LaurenLumHee — Tue, 17 Nov 2020 14:39:45 GMT

Hey everyone. We have been experiencing a problem with our mosaic dataset within a file geodatabase.

When panning around in ArcMap 10.7.1 a dialog box 'ArcMap Drawing Errors' appears that says, 'Function Read Error [Mosaic Function]' and 'Function Read Error [RasterInfo Function]

I found this bug with 10.6.1: https://support.esri.com/en/bugs/nimbus/QlVHLTAwMDEyMDM2Mg==

Since the status listed on that link above is not 'Resolved' does that mean it's still a known bug in 10.7.1?

Re: Drawing error when panning and zooming mosaic in ArcMap 10.7.1

KoryKramer — Tue, 17 Nov 2020 19:17:47 GMT

Yes, unfortunately that is what the bug's status of In Product Plan means; that it is not fixed in a released version of the software. You can click on the Subscribe button on the support page you linked to which will increment the count of affected customers by 1. That can help to increase the priority of the issue for development teams.

I understand that this does not immediately address the bug for you, but I wanted to respond to your question about the status.

Re: Drawing error when panning and zooming mosaic in ArcMap 10.7.1

LaurenLumHee — Tue, 17 Nov 2020 19:22:14 GMT

Thank you for your response! I was thinking so, but wanted to exhaust all my options. 🙂

Re: Drawing error when panning and zooming mosaic in ArcMap 10.7.1

KoryKramer — Tue, 17 Nov 2020 19:25:14 GMT

If you really want to exhaust all your options 😀 have you tried working with the mosaic dataset in ArcGIS Pro? I haven't seen any reports of drawing errors like this in Pro. But I understand that there can be organizational reasons for not getting into ArcGIS Pro yet. Just throwing it out there!

Re: Drawing error when panning and zooming mosaic in ArcMap 10.7.1

LaurenLumHee — Tue, 17 Nov 2020 19:28:40 GMT

I'm comfortable using ArcGIS Pro for editing purposes, but some of our long time ArcMap users would retire before they touched ArcGIS Pro. I will definitely pass this along to them though. 🙂

Re: Drawing error when panning and zooming mosaic in ArcMap 10.7.1

TaraMarr — Mon, 18 Dec 2023 12:20:07 GMT

Is there any chance you have found a work around for this bug?? Employees are getting super frustrated when they export maps and the imagery/aerial photography is blurry.