topic basemap in ArcMap Questions

basemap

Anonymous User — Fri, 29 May 2020 09:00:52 GMT

hello

When I add a basemap, it doesn't show anything.
What's the problem?

Re: basemap

Egge-Jan_Pollé — Fri, 29 May 2020 10:59:48 GMT

Hi Mehdi Sabaghzadeh‌,

The problem is: your Basemap is located outside the extents of the Data Frame, hence it is invisible.

The solution is simple:

In the Table of Contents, right-click on your Basemap
From the context menu, select Zoom to Layer to zoom to the extent of the selected layer
Now your Basemap will be visible

Does this solve the issue?

BR,

Egge-Jan

Re: basemap

Anonymous User — Fri, 29 May 2020 11:18:41 GMT

Hi Egge-Jan Pollé

Thanks for your answer

I did that what you said, but it doesn't work

Re: basemap

Egge-Jan_Pollé — Fri, 29 May 2020 14:02:10 GMT

Hi Mehdi Sabaghzadeh‌,

OK - then there should be another issue causing this problem...

Can you tell something about the source of the Basemap, i.e. where does it come from? Are there any other sources for a background map you have access to? And if yes, do they show up in the Data Frame? What version of ArcMap are you using? etc.

BR,

Egge-Jan

Re: basemap

Anonymous User — Fri, 29 May 2020 14:25:26 GMT

I am using version 10.5 ArcMap

At first i specified a coordinate system for Data Frame then i add a basemap (imagery with labels) it shows up in Data Frame but it doesn't show anything in workspace .I did everything but it didn't work.

I have to use a vpn (Ultrasurf) that the icon of adding basemap will be available.

I hope my explanations are enough

Thank you very much indeed

Re: basemap

StephendeWit — Mon, 01 Mar 2021 05:18:59 GMT

Did you find a solution. I have the same issue