topic Resolved: ArcMap remote desktop connection error in ArcMap Questions https://community.esri.com/t5/arcmap-questions/resolved-arcmap-remote-desktop-connection-error/m-p/512448#M1081 <HTML><HEAD></HEAD><BODY><P>For some reason I have been getting the following error when trying to start an instance during a remote desktop session (most probably related to the graphics card).&nbsp;</P><P><STRONG>ArcGIS: LoadLibrary failed with error 87:The parameter is incorrect.&nbsp;</STRONG></P><P><IMG src="https://attachments.office.net/owa/zdefne%40usgs.gov/service.svc/s/GetAttachmentThumbnail?id=AAMkAGE0YWNmOGE4LTY2MzctNDU4Mi04MjFkLTMyZDRhYThmYzgwYwBGAAAAAAD3ui2sAJLoRaPSVALywaQEBwC8IJ3JTq0fSbMo3e1yXRuqAAAAAAEJAAC8IJ3JTq0fSbMo3e1yXRuqAAFzmX23AAABEgAQALdBz5TZXlZLiNg9xp5U4%2FM%3D&amp;thumbnailType=2&amp;owa=outlook.office365.com&amp;scriptVer=2020031603.15&amp;X-OWA-CANARY=2xVPcFudR06ojBtoN4cx_kD5xno9z9cYmG_zya4hD-ecrLbpH-W362RiI2_1X6fXr_aWXF2Kqw8.&amp;token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjU2MzU4ODUyMzRCOTI1MkRERTAwNTc2NkQ5RDlGMjc2NTY1RjYzRTIiLCJ4NXQiOiJWaldJVWpTNUpTM2VBRmRtMmRueWRsWmZZLUkiLCJ0eXAiOiJKV1QifQ.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.Op-4a0Keqv3kg1e8unJvn2UE3ceo_iqFLk86L7AEmsMzuYnFZUgBNZzsp1puzk-GfIsQBcau2FH4aRugwqHLsdj7ZGnSBvW7R9C2cAkw9G98UOVgUbn_Pz_p9_k7n-_NlA6T-FetvHHg_dVp9xb-2Yo1GfVluBYp5Ay48QefvYQaNeOgQo8ZjZ8hiRgmDrpy4Of1DROtkCmaS-OFXQtp46vVCNPn_RQvGvYq7OZlAt3_300c57Sk3japzeR8aaoPumaJ49_w57HR8hPqYDeN1tG0mHUWmQZGG62fPTVdruUjF7zLR0DTE5xYRqH4j8h3bb71zygCft_jTrRdMOXMNw&amp;animation=true" /></P><P></P><P></P><P>Here's how I solved the problem<STRONG> (Edit Group Policy tool from Control Panel):</STRONG></P><P>-Right click on Windows start menu and select <STRONG>Run</STRONG> (or windows+R)</P><P>-type&nbsp;<STRONG>cmd&nbsp;</STRONG></P><P>-type&nbsp;<STRONG>gpedit.exe</STRONG></P><P>-go to:&nbsp;Local Computer Policy\Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment</P><P>-set following parameters to <STRONG>Enabled</STRONG></P><PRE class="lia-code-sample line-numbers language-none">Use hardware graphics adapters for <SPAN data-markjs="true" data-ogab="" data-ogac="" data-ogsb="" data-ogsc="">al</SPAN>l Remote Desktop Services sessions Prioritize H.264/AVC 444 graphics mode for Remote Desktop Connections Configure H.264/AVC hardware encoding for Remote Desktop Connections<CODE><SPAN style="color: inherit; background-color: yellow; border: 0px; font-weight: inherit; font-size: inherit;"> </SPAN></CODE></PRE></BODY></HTML> Sat, 11 Dec 2021 22:25:55 GMT ZaferDefne 2021-12-11T22:25:55Z Resolved: ArcMap remote desktop connection error https://community.esri.com/t5/arcmap-questions/resolved-arcmap-remote-desktop-connection-error/m-p/512448#M1081 <HTML><HEAD></HEAD><BODY><P>For some reason I have been getting the following error when trying to start an instance during a remote desktop session (most probably related to the graphics card).&nbsp;</P><P><STRONG>ArcGIS: LoadLibrary failed with error 87:The parameter is incorrect.&nbsp;</STRONG></P><P><IMG src="https://attachments.office.net/owa/zdefne%40usgs.gov/service.svc/s/GetAttachmentThumbnail?id=AAMkAGE0YWNmOGE4LTY2MzctNDU4Mi04MjFkLTMyZDRhYThmYzgwYwBGAAAAAAD3ui2sAJLoRaPSVALywaQEBwC8IJ3JTq0fSbMo3e1yXRuqAAAAAAEJAAC8IJ3JTq0fSbMo3e1yXRuqAAFzmX23AAABEgAQALdBz5TZXlZLiNg9xp5U4%2FM%3D&amp;thumbnailType=2&amp;owa=outlook.office365.com&amp;scriptVer=2020031603.15&amp;X-OWA-CANARY=2xVPcFudR06ojBtoN4cx_kD5xno9z9cYmG_zya4hD-ecrLbpH-W362RiI2_1X6fXr_aWXF2Kqw8.&amp;token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjU2MzU4ODUyMzRCOTI1MkRERTAwNTc2NkQ5RDlGMjc2NTY1RjYzRTIiLCJ4NXQiOiJWaldJVWpTNUpTM2VBRmRtMmRueWRsWmZZLUkiLCJ0eXAiOiJKV1QifQ.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.Op-4a0Keqv3kg1e8unJvn2UE3ceo_iqFLk86L7AEmsMzuYnFZUgBNZzsp1puzk-GfIsQBcau2FH4aRugwqHLsdj7ZGnSBvW7R9C2cAkw9G98UOVgUbn_Pz_p9_k7n-_NlA6T-FetvHHg_dVp9xb-2Yo1GfVluBYp5Ay48QefvYQaNeOgQo8ZjZ8hiRgmDrpy4Of1DROtkCmaS-OFXQtp46vVCNPn_RQvGvYq7OZlAt3_300c57Sk3japzeR8aaoPumaJ49_w57HR8hPqYDeN1tG0mHUWmQZGG62fPTVdruUjF7zLR0DTE5xYRqH4j8h3bb71zygCft_jTrRdMOXMNw&amp;animation=true" /></P><P></P><P></P><P>Here's how I solved the problem<STRONG> (Edit Group Policy tool from Control Panel):</STRONG></P><P>-Right click on Windows start menu and select <STRONG>Run</STRONG> (or windows+R)</P><P>-type&nbsp;<STRONG>cmd&nbsp;</STRONG></P><P>-type&nbsp;<STRONG>gpedit.exe</STRONG></P><P>-go to:&nbsp;Local Computer Policy\Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment</P><P>-set following parameters to <STRONG>Enabled</STRONG></P><PRE class="lia-code-sample line-numbers language-none">Use hardware graphics adapters for <SPAN data-markjs="true" data-ogab="" data-ogac="" data-ogsb="" data-ogsc="">al</SPAN>l Remote Desktop Services sessions Prioritize H.264/AVC 444 graphics mode for Remote Desktop Connections Configure H.264/AVC hardware encoding for Remote Desktop Connections<CODE><SPAN style="color: inherit; background-color: yellow; border: 0px; font-weight: inherit; font-size: inherit;"> </SPAN></CODE></PRE></BODY></HTML> Sat, 11 Dec 2021 22:25:55 GMT https://community.esri.com/t5/arcmap-questions/resolved-arcmap-remote-desktop-connection-error/m-p/512448#M1081 ZaferDefne 2021-12-11T22:25:55Z