topic Dispatcher cannot make assignments in ArcGIS Workforce Questions https://community.esri.com/t5/arcgis-workforce-questions/dispatcher-cannot-make-assignments/m-p/823971#M938 <HTML><HEAD></HEAD><BODY><P>This is in reference to the water meter shut off project I talked about a couple of months ago.</P><P>I have a dispatcher who cannot draw a box around several address points from a hosted feature serve and create assignments. However,&nbsp;this user&nbsp;can add individual points in the dispatcher's map. This happened last month and again today. The user's privileges is Edit Feature. As an administrator I have no problem creating multiple assignments at once using the hosted feature service.</P><P></P><P>The hosted feature service is shared with the Workforce group for this project.</P><P></P><P><IMG alt="Cannot create assignment" class="image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/374026_cannot_create_assignment.jpg" style="width: 620px; height: 93px;" /></P></BODY></HTML> Wed, 27 Sep 2017 13:27:43 GMT MikeOnzay 2017-09-27T13:27:43Z Dispatcher cannot make assignments https://community.esri.com/t5/arcgis-workforce-questions/dispatcher-cannot-make-assignments/m-p/823971#M938 <HTML><HEAD></HEAD><BODY><P>This is in reference to the water meter shut off project I talked about a couple of months ago.</P><P>I have a dispatcher who cannot draw a box around several address points from a hosted feature serve and create assignments. However,&nbsp;this user&nbsp;can add individual points in the dispatcher's map. This happened last month and again today. The user's privileges is Edit Feature. As an administrator I have no problem creating multiple assignments at once using the hosted feature service.</P><P></P><P>The hosted feature service is shared with the Workforce group for this project.</P><P></P><P><IMG alt="Cannot create assignment" class="image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/374026_cannot_create_assignment.jpg" style="width: 620px; height: 93px;" /></P></BODY></HTML> Wed, 27 Sep 2017 13:27:43 GMT https://community.esri.com/t5/arcgis-workforce-questions/dispatcher-cannot-make-assignments/m-p/823971#M938 MikeOnzay 2017-09-27T13:27:43Z Re: Dispatcher cannot make assignments https://community.esri.com/t5/arcgis-workforce-questions/dispatcher-cannot-make-assignments/m-p/823972#M939 <HTML><HEAD></HEAD><BODY><P>Mike,</P><P></P><P>Unfortunately, I haven't heard of this issue happening before.</P><P></P><P>You're best resource to track this down will be to contact Tech Support; who can work with you to determine why a particular Dispatcher cannot select features in this feature service.</P><P></P><P>Craig</P></BODY></HTML> Wed, 27 Sep 2017 13:48:55 GMT https://community.esri.com/t5/arcgis-workforce-questions/dispatcher-cannot-make-assignments/m-p/823972#M939 CraigGillgrass 2017-09-27T13:48:55Z