topic Re: Add multiple users to one assignment in Workforce in ArcGIS Workforce Questions

Add multiple users to one assignment in Workforce

RileyJones1 — Thu, 22 Nov 2018 13:55:42 GMT

Our company is very new with Workforce For ArcGIS and we are testing out it’s functionality. The way our field crews operate is that we assign each crew a project and then assign equipment for that project. Is there a way to write a python script to have the ability to add multiple people to one assignment and to update the Workforce for ArcGIS module to add “assets”?

Re: Add multiple users to one assignment in Workforce

CraigGillgrass — Mon, 26 Nov 2018 14:59:51 GMT

Riley,

Is there a way to write a python script to have the ability to add multiple people to one assignment

Not at this time. This is in our backlog, but it's not assigned to a release, so I do not have an estimation on when / if we would get to this functionality

and to update the Workforce for ArcGIS module to add “assets”?

Can you clarify what you mean by "adding assets"?

thanks,

Craig

Re: Add multiple users to one assignment in Workforce

AndyMinor2 — Tue, 04 Dec 2018 17:57:56 GMT

As you continue to develop this, would it be possible to add groups instead of individuals to Workforce assignments? Public works departments have crews of 2 or more that would benefit from a group assignment rather than an individual.

Re: Add multiple users to one assignment in Workforce

CraigGillgrass — Tue, 04 Dec 2018 18:22:37 GMT

Andy,

Allowing multiple workers to be assigned to a single assignment is in our backlog, but is not assigned to an upcoming release.

In your example for Public Works - does every person in the crew have a mobile device? And would the expectation be that, each one of those workers would edit the same the Assignment in Workforce?

Re: Add multiple users to one assignment in Workforce

AndyMinor2 — Tue, 04 Dec 2018 18:37:18 GMT

Craig,

Yes, everyone has an iPad with Collector, Workforce, and Survey123. The idea is to have different crews that the assignments can be assigned to based on the type of work, ie. streets, parks, etc... So rather than having the office staff dispatchers assign a pothole repair to a specific person, they assign it to the streets repair crew and a member of that crew accomplishes the assignment. Collector would handle who the specific user who made the edits is.

Re: Add multiple users to one assignment in Workforce

CraigGillgrass — Thu, 06 Dec 2018 22:04:26 GMT

Andy, we don't have any plans to support this type of workflow. However, there is a capability we're considering that could address this; it's the ability for mobile workers to see unassigned work around them and grab it or pick it up.

This would be an assignment that is not assigned to anyone worker, but is available to any worker with the ability to view unassigned work.

Once we finish our current release, which is focused on Offline support, we'd evaluate if this ability would get into our next release.

Craig

Re: Add multiple users to one assignment in Workforce

BeckyColwell-Ongenae — Wed, 09 Jan 2019 18:17:05 GMT

Craig,

I'm working with our county's Search and Rescue Chief to develop an application that allows him to assign a missing person search to a number of search teams at the same time. There is likely up to 8 search teams with multiple members in each team. So, the idea of being able to dispatch assignments to multiple groups of users, and/or multiple users from the same assignment is at the crux of this project idea. All of the searchers need to know the details of who they are looking for, as well as have easy access to the picture of the missing person - an assignment. Please put this on the list for the next release. I've gone through previous threads and it seems that this type of functionality has been requested for over 2 years.

Thanks,

~Becky

Re: Add multiple users to one assignment in Workforce

CraigGillgrass — Wed, 09 Jan 2019 19:59:24 GMT

Hello Becky,

Allowing multiple workers to be assigned to a single assignment is in our backlog, but is not assigned to an upcoming release.

In your workflow, would each team member have their own mobile device/named user in an organization? Would multiple team members be able to "Start" and "Complete" the same assignment? What kind of status would you want to see in the Workforce back office web app for each team member?

Thanks for responding on this issue.

Craig

Re: Add multiple users to one assignment in Workforce

BeckyColwell-Ongenae — Wed, 09 Jan 2019 20:08:19 GMT

Thank you for the response Craig. All users would have their own mobile device/named user account. They would need to be able to log evidence found in the field using Survey123. It would be nice to only allow a team lead of our choosing to start and complete the assignment, but it would be okay if multiple users can start and complete tasks. All we need to be able to see in the back office app is all user locations during a search, which I think is already a feature.

Thanks again,

~Becky

Re: Add multiple users to one assignment in Workforce

CraigGillgrass — Mon, 14 Jan 2019 15:19:08 GMT

Becky,

Thanks for replying. In your scenario, when a user starts an assignment - should it still be available to other users? Do you need a record of who took what action on an assignment; for example, which user started it?

We're currently working on support Offline for Workforce Projects and that work is very much connected to a several foundational rules within the Workforce app; Workers only see assignments assigned to them. Once an assignment is started, we assume that worker is the only user changing the assignment (i.e. the Dispatcher cannot change an assignment that is In Progress).

The scenario you're outlining where, any user can start/complete an assignment, will run into issues with future versions of Workforce. Your use case and requirements are valid, but I don't know if Workforce is the app to use for solving them. It might be better to take this discussion offline into email or a call to dig into this a bit more. If you'd like to do that, please send me a DM or email the workforce4arcgis@esri.com alias and we can set something up.

Craig

Re: Add multiple users to one assignment in Workforce

OfraAinemer — Tue, 30 Jul 2019 06:25:50 GMT

Craig,

I'm planning to use Workforce for one of my clients and the ability for mobile workers to see unassigned work around them and work on it is necessary.

According the the product plan, when this feature will be available?

Thanks

Ofra

Re: Add multiple users to one assignment in Workforce

CraigGillgrass — Tue, 30 Jul 2019 13:59:56 GMT

Ofra,

The earliest that this capability will be available would be mid-2020.

Craig

Re: Add multiple users to one assignment in Workforce

KevinKilfoil — Thu, 11 Mar 2021 19:35:42 GMT

Hi Craig,

Any development in regards of workers being able to see unassigned tasks and selecting which task they can do or assigning themselves a task from the unassigned task list or map?

Thanks,
Kevin

Re: Add multiple users to one assignment in Workforce

CraigGillgrass — Fri, 12 Mar 2021 14:03:41 GMT

Hi Kevin,

This is still on our Roadmap but we won't be addressing it until after Workforce is integrated with Field Maps. That work is currently scheduled for later this year.

Craig

Re: Add multiple users to one assignment in Workforce

KevinKilfoil — Mon, 15 Mar 2021 12:05:27 GMT

Thanks for the update Craig,

Kevin

Re: Add multiple users to one assignment in Workforce

RobertAnderson3 — Tue, 25 May 2021 12:30:42 GMT

Hi @CraigGillgrass

I appreciate you keeping this thread posted on progress on the idea, I just wanted to add my voice in support of the ability to assign multiple or a group of workers to an assignment in Workforce. My organization would be the same situation as @AndyMinor2 discussed on the previous post with Parks or Streets or Utilities crews sent out to work on a task.

Re: Add multiple users to one assignment in Workforce

MickHuska_Jr__ALLETE_ — Fri, 10 Sep 2021 19:34:23 GMT

Hi @CraigGillgrass

Our company would also like to support the ability to assign multiple or group of workers to an assignment. Assigning specific users when there are lots of assignments is a huge overhead for office staff when we have very fluid crews that go out to do the work.

Re: Add multiple users to one assignment in Workforce

GSimons — Tue, 20 Sep 2022 12:28:03 GMT

Hi Craig,

I hope you are well. We would also be interested in this functionality plus the other noted further down - is this something that is now available?

Thanks, Gideon

Re: Add multiple users to one assignment in Workforce

CraigGillgrass — Wed, 21 Sep 2022 14:11:52 GMT

This is still on our Roadmap but we won't be addressing it until after Workforce is integrated with Field Maps. That work is currently scheduled for next year.

Craig

Re: Add multiple users to one assignment in Workforce

AmandaOpp — Wed, 14 Aug 2024 20:33:55 GMT

Hi Craig,

We would also like to assign multiple users to an assignment and then have crews work on them as they are available. We are trying to honor the licensing agreement by assigning usernames/passwords to each mobile working. We were using a single username for multiple workers and they could all see every assignment and work on them individually (again, I know this is a license violation) but we need the functionality to assign the same job to multiple people or a workgroup? Any light at the end of the tunnel on this for a future release? We are using the ArcGIS Workforce Classic. I appreciate any information.