topic Re: Append survey123 points to workforce assignments in ArcGIS Workforce Questions

Append survey123 points to workforce assignments

joerodmey — Tue, 16 Oct 2018 14:39:22 GMT

Looking to append my existing survey123 points automatically to workforce as assignments. Can this be done without Python?

Re: Append survey123 points to workforce assignments

Anonymous User — Tue, 16 Oct 2018 15:06:26 GMT

Hi Joe,

You don't necessarily need Python. Workforce assignments are stored in a Feature layer. So anything that can add features to a feature layer can accomplish this. That said, Python is the most popular tool used.

Re: Append survey123 points to workforce assignments

joerodmey — Tue, 16 Oct 2018 15:18:18 GMT

Aaron,

How would any new point that is created in Survey123 be added to Workforce at the same time?

Thanks

Re: Append survey123 points to workforce assignments

Anonymous User — Tue, 16 Oct 2018 15:29:42 GMT

The two options for that workflow are:

1. Using webhooks with some kind of custom endpoint

2. Polling the survey123 features layer using a script. You'd write a Python (or other language) script that runs every 5 minutes (or whatever interval you decide) on a server. The script identifiers new features and then will create an assignment in the Workforce Assignments layer.

Re: Append survey123 points to workforce assignments

joerodmey — Tue, 16 Oct 2018 16:57:41 GMT

What I did was just place the Survey123 feature service in both the worker and dispatcher web maps. Seems to be working that way. Can I trip emails once an assignment has been set to complete, etc?

Re: Append survey123 points to workforce assignments

Anonymous User — Tue, 16 Oct 2018 17:02:28 GMT

Not out of the box. You would need to configure a script to poll the assignments feature layer and trigger an email. An example Python script that sends a Slack message is shown here.

Re: Append survey123 points to workforce assignments

joerodmey — Tue, 16 Oct 2018 18:04:55 GMT

Integromat an option?

Can data be passed into Workforce to help the field worker understand some details of the request such as what the issue is without the dispatcher typing out the info manually?

Re: Append survey123 points to workforce assignments

Anonymous User — Tue, 16 Oct 2018 20:37:12 GMT

I'm not familiar with Integromat so I can't really comment on it.

The mobile app does not support the creation of assignments on device. So you cannot pass in information to create an assignment on device. It must be created using something else first (Dispatcher App, Script, Webhook...).

Most users typically use Workforce as the gateway into the other apps like Collector or Survey123. A Workforce Project can be configured to pass information from an assignment into a Survey123 or Collector form. We currently don't support going the other way around.

Re: Append survey123 points to workforce assignments

joerodmey — Tue, 16 Oct 2018 21:20:25 GMT

You mentioned webhooks, how are you suggesting to use those? If I could use the webhook from survey123 to populate assignments in workforce, that would be great.

Re: Append survey123 points to workforce assignments

Anonymous User — Tue, 16 Oct 2018 23:35:05 GMT

My understanding is that you configure your Survey form with a webhook that fires when the survey is completed. The webhook (url) that you configure will have to have custom code that handles creating the Workforce assignment. For example, you'd need to configure a web-server that has an endpoint that accepts the feature and creates the assignment. We've prototyped something similar and used AWS Lambda with API Gateway to act as the webhook handlers. If you are using Python, you could create a Flask or Django app that creates the assignment.

I hope that helps.

Re: Append survey123 points to workforce assignments

joerodmey — Thu, 18 Oct 2018 13:58:32 GMT

Have any examples/code?

Re: Append survey123 points to workforce assignments

joerodmey — Thu, 18 Oct 2018 16:47:21 GMT

Can workforce start via a URL? Similar to how Survey123 has a unique URL for each survey

Re: Append survey123 points to workforce assignments

CraigGillgrass — Thu, 18 Oct 2018 16:55:38 GMT

Joe,

No, Workforce does not currently have a url scheme to support launching Workforce and opening a particular assignment. That is in our backlog, but is not assigned for a release.

Craig

Re: Append survey123 points to workforce assignments

joerodmey — Thu, 18 Oct 2018 20:23:33 GMT

Hi Craig,

Actually I was referring to opening the website app, not the field app. I want to open the website app via a URL so that a dispatcher can dispatch without navigating manually to the website. All they have to do is hit the link and it bring them to the dispatch website.

Re: Append survey123 points to workforce assignments

CraigGillgrass — Thu, 18 Oct 2018 20:35:58 GMT

Joe,

Yes, you can open the Workforce web app through a URL, e.g.:
https://workforce.arcgis.com/projects/<GUID for your project>/dispatch/assignments

Craig

Re: Append survey123 points to workforce assignments

joerodmey — Thu, 18 Oct 2018 21:19:28 GMT

Seems to bring me to the main workforce page

Re: Append survey123 points to workforce assignments

CraigGillgrass — Thu, 18 Oct 2018 21:28:56 GMT

Joe,

It works for me; you might want to see if you're signed in - which would be one reason you're redirected to the sign-in page.

If it doesn't redirect you after signing in - you should log an issue with Technical Support as you may be encountering a bug.

Craig

Re: Append survey123 points to workforce assignments

joerodmey — Fri, 19 Oct 2018 13:11:36 GMT

After logging in, it brings me to my workforce projects page. Then I have to click "open" on my project. The desired workflow is like something like this:

-User clicks on link

-Bring them to AGOL login screen

-After login it brings them directly to the workforce project so they can start dispatching work

Thanks

Re: Append survey123 points to workforce assignments

CraigGillgrass — Fri, 19 Oct 2018 15:12:46 GMT

Joe,

Yes, I agree - as it's not working for you, I suggest contacting Technical Support so they can reproduce and log an issue or attach you to an existing issue so you can be made aware of the progress of it.

We're working on the next release Workforce now - will look at getting this addressed in it.

Craig

Re: Append survey123 points to workforce assignments

ChaimSchwartz4 — Tue, 23 Oct 2018 13:00:01 GMT

Simplest way would be to build your survey based on the assignments layer that was created for you workforce project - see link below. That way any submitted survey record directly creates a new assignment within workforce.

Use Survey123 with existing feature services—Survey123 for ArcGIS | ArcGIS