topic Workforce Dispatch Map in ArcGIS Workforce Questions

Workforce Dispatch Map

HenryRice — Tue, 30 Jul 2019 21:28:24 GMT

I configured my dispatch map to be searchable by various layers. I can see each of the 4 layers properly configured when viewing the map details > Settings > Web Map Settings. I set it up to search 4 layers by a ProjectID attribute using the CONTAINS operator. I have saved the settings. When I open the Workforce project and try to create an assignment, I click the link to search the map and the search bar opens. However, the option to search my layers is not there. Normally in a web map when the search by layer functionality is configured, the search box has a dropdown beside it so you can select the layer you want to search. Regardless, I tried putting putting in my search string and no results are found. Why isn't the dispatch map honoring my search settings?

Re: Workforce Dispatch Map

CraigGillgrass — Wed, 31 Jul 2019 01:24:17 GMT

Hi Henry,

I apologize for any issues you're having with Search in Workforce. I just tried testing out a Search by Layer with the Contains operator and confirmed that Workforce is returning the results.

Can you confirm that you are hitting enter/return to initiate the search? Search in Workforce has not been updated to work the same way as it does in ArcGIS Online - that is under consideration for one of our next few releases.

Craig

Re: Workforce Dispatch Map

HenryRice — Fri, 02 Aug 2019 18:18:05 GMT

Thank you Craig. The mistake was on my end. I had set up the layer searches on the wrong attribute. I corrected it and the functionality works as it should.