topic Using Dispatch Webpage on Tablet in ArcGIS Workforce Questions

Using Dispatch Webpage on Tablet

GlenColgate1 — Wed, 19 Jul 2017 14:05:54 GMT

Has anyone noticed that the assignment search control does not accept an enter when opened on a iPad using Chrome or Safari Mobile browsers? We can only get it to work if using remote desktop connection and use a desktop version of the browser.

Re: Using Dispatch Webpage on Tablet

CraigGillgrass — Wed, 19 Jul 2017 18:39:16 GMT

Hi Glen,

I tried to reproduce this but wasn't able to; are you referring to the Filter text box at the top of the Assignment List? Or the Search command on the Map?

thanks,

Re: Using Dispatch Webpage on Tablet

GlenColgate1 — Thu, 20 Jul 2017 21:04:56 GMT

Craig Gillgrass‌

Filter Text Box... but I played around with this and have additional info...

Turns out the control does work in a mobile browser when using the on screen keyboard. The issue is related to our use of a bluetooth keyboard (Zagg rugged keyboard/folio).

There is plenty of postings on the web about a similar prob with messenger not sending when coupled with a bluetooth keyboard. A common answer was using cmd+return, because they were using it to toggle between a new-line/carriage return and a command send. Or some suggested that changing the keyboard type in the iOS settings would change how the return key was interpreted by the app. These changes had no effect on how the filter box ignores the bluetooth keyboard's enter key.

Still its curious that we get a different result when using the remote desktop app to connect to a PC and open the browser vs opening the browser directly on the tablet.

Hope that helps.

Glen