topic Re: Dispatcher Map - Map ID in ArcGIS Workforce Questions

Dispatcher Map - Map ID

MargueriteDonohoe — Mon, 04 Mar 2019 14:54:52 GMT

Hi,

I've setup a new workforce project. I have customisied the Dispatcher map to add in a few new layers.

When I open the Workforce web app - Projects - Configure and select the dispatcher map the map displays all required layers, however when I open the project in the web app some of the layers are missing from the dispatchers map.

I have noticed the Map ID in the Configure overview map (https://workforce.arcgis.com/projects/cf74c6de28544651aa30cf99b61c9c9a/configure/overview) is different from the Map ID when the web map is opened in AGOL (http://longfordcoco.maps.arcgis.com/home/webmap/viewer.html?webmap=a75ae03ca4044ea09c953b16ad9b7155 ).

Any advice appreciated.

Re: Dispatcher Map - Map ID

CraigGillgrass — Mon, 04 Mar 2019 19:50:36 GMT

Marguerite,

What kind of layers are you adding to the Dispatcher web map?

thanks, Craig

Re: Dispatcher Map - Map ID

MargueriteDonohoe — Tue, 05 Mar 2019 09:35:58 GMT

Hi Craig,

I added 3 web service layers. One has point data and the other two polygon data.

I added the same layers to the Workers map and that is working fine.

Workers and Assignments are the top two layers in terms of order.

Thank you.

Re: Dispatcher Map - Map ID

CraigGillgrass — Tue, 05 Mar 2019 19:13:46 GMT

Marguerite,

Can you invite me to your Workforce project? My username is craig_sp.

thanks,

Re: Dispatcher Map - Map ID

MargueriteDonohoe — Thu, 07 Mar 2019 12:30:59 GMT

Hi Craig,

Thank you for your reply.

I removed the layers and added each feature layer again rather than adding the map service and it's working. The Worker map was fine but the Dispatchers map was giving me the bother.

Thanks again.