topic Re: Workers Map not available to view on login on new workforce app in ArcGIS Workforce Questions https://community.esri.com/t5/arcgis-workforce-questions/workers-map-not-available-to-view-on-login-on-new/m-p/795798#M503 <HTML><HEAD></HEAD><BODY><P>Sometimes this sort of problem comes down to the details:</P><P>What version of Samsung hardware are you running?&nbsp; (We had a problem with a Note&nbsp;20 Ultra not showing the user's assignments.)</P></BODY></HTML> Tue, 27 Oct 2020 16:18:25 GMT JayJohnsonWashoeCounty 2020-10-27T16:18:25Z Workers Map not available to view on login on new workforce app https://community.esri.com/t5/arcgis-workforce-questions/workers-map-not-available-to-view-on-login-on-new/m-p/795797#M502 <HTML><HEAD></HEAD><BODY><P>We are having issues with Samsung android tablets/phones&nbsp; where a map is not showing up for logged in user s initially despite the fact&nbsp; they are definitely added as workers to the project and they have jobs assigned them. You have to keep re opening and closing the app until it finally responds and the map loads. Sometimes you have to remove the user from the project completely and then re add them along wit the assignments and the map will finally load. Is here any knwn issues that might be causing this behavior ? <A href="https://community.esri.com/t5/tag/new workforce/tg-p">#new workforce</A>‌ <A href="https://community.esri.com/t5/tag/workforce on android/tg-p">#workforce on android</A>‌</P></BODY></HTML> Tue, 27 Oct 2020 09:57:45 GMT https://community.esri.com/t5/arcgis-workforce-questions/workers-map-not-available-to-view-on-login-on-new/m-p/795797#M502 PaulSweeney3 2020-10-27T09:57:45Z Re: Workers Map not available to view on login on new workforce app https://community.esri.com/t5/arcgis-workforce-questions/workers-map-not-available-to-view-on-login-on-new/m-p/795798#M503 <HTML><HEAD></HEAD><BODY><P>Sometimes this sort of problem comes down to the details:</P><P>What version of Samsung hardware are you running?&nbsp; (We had a problem with a Note&nbsp;20 Ultra not showing the user's assignments.)</P></BODY></HTML> Tue, 27 Oct 2020 16:18:25 GMT https://community.esri.com/t5/arcgis-workforce-questions/workers-map-not-available-to-view-on-login-on-new/m-p/795798#M503 JayJohnsonWashoeCounty 2020-10-27T16:18:25Z Re: Workers Map not available to view on login on new workforce app https://community.esri.com/t5/arcgis-workforce-questions/workers-map-not-available-to-view-on-login-on-new/m-p/795799#M504 <HTML><HEAD></HEAD><BODY><P>Hi Jay Johnson&nbsp;</P><P></P><P>On my phone it is android 10 ,samsung galaxy AE20. The tablet I have tried it on is&nbsp;<SPAN>8.1.0 neither are working. Samsung Galaxy tab. The Workforce app is version 20.1.1</SPAN></P></BODY></HTML> Tue, 27 Oct 2020 20:22:41 GMT https://community.esri.com/t5/arcgis-workforce-questions/workers-map-not-available-to-view-on-login-on-new/m-p/795799#M504 PaulSweeney3 2020-10-27T20:22:41Z