topic Re: Location search in Workforce Manager in ArcGIS Workforce Questions

Location search in Workforce Manager

DavidCrosby — Fri, 29 Jul 2016 14:38:50 GMT

I've added a point feature service of buildings to both the dispatcher and worker web maps, then configured the web maps to allow locating features both for the feature service and geocoder. In the map viewer I can search by building name and find the location. In the Workforce Manager I search to add an assignment, and am not able to search by the building name. I also don't see that the search box allows the user to choose the geocoder.

Should this work? Are there plans to add this functionality? My use case is I would like to dispatch IT staff to various buildings to complete work, and allow the dispatcher to search for the building.

Re: Location search in Workforce Manager

CraigGillgrass — Fri, 29 Jul 2016 16:39:40 GMT

David,

This is not supported in the 1.0 release of Workforce but we are working on it for our 1.1 update which is planned for late August.

In that update, we'll support searching using the web map search configurations. For geocoding, we will support the default geocoder for the organization.

Craig

Re: Location search in Workforce Manager

DavidCrosby — Fri, 29 Jul 2016 16:42:36 GMT

Thanks very much Craig!

David

Re: Location search in Workforce Manager

AprilChipman — Tue, 20 Jun 2017 19:23:08 GMT

Has this functionality been added? I've been looking, but haven't been able to find a way to add our "map locations" to the location when creating assignments.

Thanks,

April

Re: Location search in Workforce Manager

Dawn_Scott — Mon, 26 Feb 2018 23:41:13 GMT

Was this functionality added? I'm trying to do the same thing when creating assignments. I can do the search in my dispatcher map but not in the actual workforce project. Please let me know, thanks.

Re: Location search in Workforce Manager

CraigGillgrass — Tue, 27 Feb 2018 13:24:56 GMT

Hello Dawn,

This ability was added and is in Workforce. If you've configured the Dispatcher web map with the ability to search for the field; Workforce will search those same fields. A few things to confirm:

- Check that you've changed the Dispatcher and not the Worker web map

- On the Details page for the Dispatcher web map, under Settings, scroll to the bottom and ensure that you've enabled Find Locations By Layer and configured the layer and fields you'd like to use for search.

Craig

Re: Location search in Workforce Manager

Dawn_Scott — Tue, 27 Feb 2018 18:20:03 GMT

Hi Craig, this is still not working. I can search for an address, but not on a field, although it works well in the Dispatch map. I can't seem to reply in geonet. Dawn

From: Craig Gillgrass <geonet@esri.com>

To: Dawn Robbins <dawnrobbins@sbcglobal.net>

Sent: Tuesday, February 27, 2018 5:25 AM

Subject: Re: - Re: Location search in Workforce Manager

#yiv9700878691 * #yiv9700878691 a #yiv9700878691 body {font-family:Helvetica, Arial, sans-serif;}#yiv9700878691 #yiv9700878691 h1, #yiv9700878691 h2, #yiv9700878691 h3, #yiv9700878691 h4, #yiv9700878691 h5, #yiv9700878691 h6, #yiv9700878691 p, #yiv9700878691 hr {}#yiv9700878691 .yiv9700878691button td {}

GeoNet

Re: Location search in Workforce Manager

reply from Craig Gillgrass in Workforce for ArcGIS - View the full discussionHello Dawn, This ability was added and is in Workforce. If you've configured the Dispatcher web map with the ability to search for the field; Workforce will search those same fields. A few things to confirm:- Check that you've changed the Dispatcher and not the Worker web map- On the Details page for the Dispatcher web map, under Settings, scroll to the bottom and ensure that you've enabled Find Locations By Layer and configured the layer and fields you'd like to use for search. Craig

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Re: Location search in Workforce Manager

AdamChavez1 — Mon, 30 Apr 2018 18:26:52 GMT

I have the same issue/concern. I have created a workforce project. I have added a hosted feature layer into the dispatchers map called PollingPlaces. I have gone into the details and enabled search by a polling place name. I am trying to create assignments to send a worker to a polling place. On the add assignments tab - when I try to search for the assignment - I can't reference the polling places as it brings up the geocoder as the search results.

Re: Location search in Workforce Manager

CraigGillgrass — Mon, 30 Apr 2018 19:13:15 GMT

Hi Adam,

One thing to confirm; check that you've changed the Dispatcher and not the Worker web map.

If you have, I'd like to take a look at the project. Can you invite me to the project as a Dispatcher? My named using is craig_sp

thanks,

Craig

Re: Location search in Workforce Manager

AdamChavez1 — Mon, 30 Apr 2018 20:21:26 GMT

Added

Re: Location search in Workforce Manager

LaneHartman — Wed, 14 Nov 2018 16:13:34 GMT

Craig,

I'm having the same issue with my dispatcher map. Even though I've configured the dispatcher map, it doesn't recognize that I set it to search from an address points layer in the map. Was there a resolution to this issue?

Thanks

Re: Location search in Workforce Manager

LaneHartman — Mon, 19 Nov 2018 16:23:03 GMT

Adam,

Were you able to find a resolution to this issue? I seem to be having the same issue.

Re: Location search in Workforce Manager

AdamChavez1 — Mon, 19 Nov 2018 19:03:34 GMT

We ended up automating the creation of the workforce assignments through a python script. I don't know if this original issue was resolved, I was trying to send some google chrome HAR files to Craig for analysis, but my org possibly blocked that functionality.

Re: Location search in Workforce Manager

CraigGillgrass — Mon, 19 Nov 2018 19:14:00 GMT

Lane,

We're looking into this issue but haven't had any success in reproducing it to date.

If you can invite my craig_sp user to your project, as Adam did above, I can try and reproduce it. You need to invite me to the project as a Dispatcher, my named user is craig_sp

Re: Location search in Workforce Manager

LaneHartman — Mon, 19 Nov 2018 20:08:10 GMT

Craig,

I invited you as dispatcher. Let me know if you need anything else.

Re: Location search in Workforce Manager

CraigGillgrass — Mon, 19 Nov 2018 20:28:42 GMT

Lane, I sent you a DM with other questions.

Re: Location search in Workforce Manager

CraigGillgrass — Tue, 27 Nov 2018 14:56:37 GMT

Sum from an offline discussion with Lane.

Workforce search capability supports searching on Layers defined in the Dispatcher web map - however, unlike the ArcGIS Map Viewer, it does not support Suggestions on those layers.

In order for the Search to be performed, the user need to hit Enter / Return to perform the search.

We are looking at changing this for an upcoming release of Workforce to being it inline with the Map Viewer capability.

Re: Location search in Workforce Manager

Anonymous User — Tue, 29 Nov 2022 21:00:55 GMT

Is it possible to populate the location field with an address rather than x,y coordinates? We use Quick Capture to identify deficiencies and Workforce to assign them to field workers who need a meaningful location to navigate to.

Re: Location search in Workforce Manager

CraigGillgrass — Wed, 30 Nov 2022 14:09:20 GMT

@Anonymous User yes, it's possible but depends on how you're creating the assignments in Workforce. If you're creating them from existing features, you can set the popup title of the feature use the location field in the feature.

If you're creating the assignments without an existing feature, it should be using the default Locator that you have setup in your organization.

Craig

Re: Location search in Workforce Manager

Anonymous User — Wed, 30 Nov 2022 16:48:00 GMT

Thanks, @CraigGillgrass. They would be created from existing features (points collected using Quick Capture). I wish there were better collaboration settings in Workforce i.e. the ability for anyone within an organization to edit a project ( in the screen capture you can see that I have the ability to open the project but I cannot access additional settings). I don't think I can view/change those settings since I didn't create the project myself.