topic Re: Bug with creating assignments in ArcGIS Workforce Questions

Bug with creating assignments

PeterMilenkovic — Tue, 15 Nov 2022 03:36:14 GMT

Hi All

Experiencing some weird behavior with our workforce project.

When a dispatcher assigns assignments to a worker, if they use the search filter to find a worker it locks up when 'Create Assignments' is clicked. However if they simply scroll through the drop down list and click on the worker name, its all fine. Started to happen late last week?

Project is pretty big 40 users and ~2200 assignments, attachments on some of the assignments.

I checked the service rest noticed that there are duplicate replicas for some workers? Is there any need to keep old replicas if they have been superseded by a newer one?

Re: Bug with creating assignments

CraigGillgrass — Tue, 15 Nov 2022 15:12:46 GMT

@PeterMilenkovic I apologize for the issue you're running into, this is a known issue that we're currently working on addressing. We're looking to release a patch for the issue this week.

Re: Bug with creating assignments

CraigGillgrass — Tue, 15 Nov 2022 21:05:14 GMT

We just pushed a fix for this issues @PeterMilenkovic - let me know if you see any other issues or have any other questions.

Re: Bug with creating assignments

PeterMilenkovic — Tue, 15 Nov 2022 21:27:02 GMT

Thanks Craig, all working now!