topic Re: Mobile Workers - web app in ArcGIS Workforce Questions

Mobile Workers - web app

StuartMoore — Wed, 22 Jun 2022 07:22:35 GMT

can you access workforce as a "Mobile Worker" from a web browser? or is it limited to using the app

thanks

Stu

Re: Mobile Workers - web app

OsamaOthman — Wed, 22 Jun 2022 09:41:45 GMT

For field workers I believe it is only limited to mobile app. No web version to access it.

Re: Mobile Workers - web app

StuartMoore — Wed, 22 Jun 2022 10:17:29 GMT

@OsamaOthman thanks for the quick reply, that's a shame as there isnt a windows 10 app from what i could see

Stu

Re: Mobile Workers - web app

rcraig_RockportMA — Wed, 22 Jun 2022 12:20:03 GMT

There really should be a way to access as a worker or at least close on behalf of workers in the web app. I end up having to run 2 devices just to complete a work order for a field worker who doesn't use the app.

Re: Mobile Workers - web app

CraigGillgrass — Wed, 22 Jun 2022 14:24:01 GMT

@OsamaOthman is correct, there is no desktop or web equivalent for the mobile app that workers can use.

@rcraig_RockportMA what is it you need to perform as the worker in the web app? Is it just limited to closing out work assignments? If so, that is on our roadmap and something we plan to include when Workforce is integrated with Field Maps.

Craig

Re: Mobile Workers - web app

rcraig_RockportMA — Wed, 22 Jun 2022 15:55:13 GMT

@CraigGillgrass that would be helpful, but having a desktop view from the worker perspective would be useful. We have supervisors and foreman who have laptops in the field and a similar functionality to the app would be helpful.

Is there a timeline for including Workforce in Field Maps and closing out assignments from the web app?

Re: Mobile Workers - web app

CraigGillgrass — Wed, 22 Jun 2022 16:20:28 GMT

Is there a timeline for including Workforce in Field Maps and closing out assignments from the web app?

It will be next year. I can't provide a release quarter at this time.