topic Issues migrating to new version of workforce in ArcGIS Workforce Questions

Issues migrating to new version of workforce

RobertTaylor5 — Thu, 12 Nov 2020 19:29:45 GMT

Hello

When I opened up Workforce on my laptop a few weeks ago, I noticed that it had labeled my existing workforce project (created prior to the October 2020 update) as "Classic" and had gave me the opportunity to migrate that project to the new workforce version (see attachment).

I did this, giving the new project a slightly different name (e.g., project v2) but that new project does not show up on the Workforce app (version 17.0.1) on my iPad (running iOS 12.4.8). My old project is still there.

Any ideas on what might be going on and how to resolve?

Thank you for your help!

--- Rob Taylor

@paulh

Re: Issues migrating to new version of workforce

WilliamRockwell1 — Thu, 19 Nov 2020 15:59:48 GMT

Have to use the new app to see the new workforce projects.

Re: Issues migrating to new version of workforce

RobertTaylor5 — Thu, 19 Nov 2020 16:45:20 GMT

Thanks William. Yes, need to be running latest version of Workforce. Esri made things a bit confusing by changing the name from "Workforce for ArcGIS" (latest version on the app store is 17.0.1) to ArcGIS Workforce (latest version is 20.1.1) and they have different pages in the app store. My iPad mini 2, it turns out, is too old to run ArcGIS Workforce as it requires iOS 13 or later.