topic Re: Screen is blank when I create a project in ArcGIS Workforce Questions

Screen is blank when I create a project

RyanPurdy — Fri, 13 Jan 2017 15:57:03 GMT

When I login to Workforce and create a project I don't get an error but I don't see the project on the screen. The screen says I have no projects and to create my first project.

If I try to create the project again it says it already exists. So I login to Arcgis Online and there is a folder in My Content with the project name.

Is there something I am missing?

Re: Screen is blank when I create a project

CraigGillgrass — Thu, 19 Jan 2017 23:40:13 GMT

Hi Ryan,

Are you still seeing this issue? If so, I have some steps I'd like to ask you to go through to try and narrow down the issue.

Craig

Re: Screen is blank when I create a project

RyanPurdy — Fri, 20 Jan 2017 14:36:28 GMT

Hi Craig,

I am now seeing a permissions error on my end. It says I don't have access to the resource. This might be something I have to talk to our administrator about?

Re: Screen is blank when I create a project

CraigGillgrass — Fri, 20 Jan 2017 16:02:44 GMT

Ryan, can you send me the permissions error? You can send it to me directly.

Craig

Re: Screen is blank when I create a project

RyanPurdy — Fri, 20 Jan 2017 18:37:55 GMT

I get an error when I try to send the message. Here is a screenshot.

Re: Screen is blank when I create a project

CraigGillgrass — Fri, 20 Jan 2017 18:47:37 GMT

Ryan, it does look like your permissions are not sufficient to create Projects. Here's an overview of the minimum privileges required to create projects:

- Groups - Create, update and delete

- Content - Create, update and delete

- Content - Publish hosted feature layers

- Sharing - Share with groups

- Features - Edit

Can you confirm that you have these privileges?

Re: Screen is blank when I create a project

RyanPurdy — Tue, 24 Jan 2017 13:31:03 GMT

I'll have to talk with our administrator but from the list you provided I can assume it's the groups privileges that I don't have. I can use Survey 123 and Collector without any issues.

Re: Screen is blank when I create a project

CraigGillgrass — Tue, 24 Jan 2017 14:12:46 GMT

Let me know how it goes Ryan,

Re: Screen is blank when I create a project

MeenuSaharan2 — Wed, 14 Nov 2018 02:41:06 GMT

HI Craig,

I'm administrator of my portal, however still facing same issue.

Please advise me. Thank you.

Re: Screen is blank when I create a project

CraigGillgrass — Wed, 14 Nov 2018 13:08:43 GMT

Hello Meenu,

What release is your Portal?

Are you seeing the exact same error as Ryan was above? Can you send a screenshot?

thanks,

Re: Screen is blank when I create a project

MeenuSaharan2 — Thu, 15 Nov 2018 08:12:32 GMT

HI Craig,

I have version 10.6.1 and attached is my screenshot. Please advise me.

Thnaks.

Re: Screen is blank when I create a project

Anonymous User — Thu, 15 Nov 2018 13:18:08 GMT

Hi Meenu,

I have seen this before (unable to open a project). In my experience is usually due to a mixed content issue. The project may be requesting information using "http" but since you are loading the Workforce web-app over "https" the browser blocks those requests. You could try opening Workforce using http (e.g. http://your-portal/gisportal/apps/workforce) and see if that works?

Thanks

Re: Screen is blank when I create a project

CraigGillgrass — Thu, 15 Nov 2018 13:18:40 GMT

Meenu,

Thanks for sending this information. It appears that you can create the Workforce Project, but when you try to open the project, it never completes. Is that correct?

Have you added any other layers to the Dispatcher web map?

What browser are you using and have you tried with other browsers?

thanks,