topic Re: Unable to open project in ArcGIS Workforce Questions https://community.esri.com/t5/arcgis-workforce-questions/unable-to-open-project/m-p/857504#M1284 <HTML><HEAD></HEAD><BODY><P>Hi Jake,</P><P></P><P>There could be several reasons for the error, but without network traffic, it's difficult to tell.&nbsp; I'd suggest contacting Technical Support so they can help troubleshoot the issue for you. We're unable to help with this over the forums at this time.</P><P></P><P>To my knowledge, we haven't received any other reports of this behavior, so it may be specific to your situation.</P><P></P><P>Craig</P></BODY></HTML> Thu, 12 Mar 2020 23:30:57 GMT CraigGillgrass 2020-03-12T23:30:57Z Unable to open project https://community.esri.com/t5/arcgis-workforce-questions/unable-to-open-project/m-p/857503#M1283 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P>Today our users began receiving the 'Unable to Open Project (your request has timed out)' prompt and prevented them from accessing Workforce.&nbsp; In some cases the user could successfully access project the by deleting the app, re-installing the app and authenticating.&nbsp; In other cases this did not work.&nbsp;&nbsp;</P><P>Users are on iPad Pro and iPad Air in App Version 17.0.1 build 2007.</P><P>What is the cause of this error?</P><P>Thanks,</P><P>&nbsp;- Jake</P></BODY></HTML> Thu, 12 Mar 2020 23:13:06 GMT https://community.esri.com/t5/arcgis-workforce-questions/unable-to-open-project/m-p/857503#M1283 JakeMatthys 2020-03-12T23:13:06Z Re: Unable to open project https://community.esri.com/t5/arcgis-workforce-questions/unable-to-open-project/m-p/857504#M1284 <HTML><HEAD></HEAD><BODY><P>Hi Jake,</P><P></P><P>There could be several reasons for the error, but without network traffic, it's difficult to tell.&nbsp; I'd suggest contacting Technical Support so they can help troubleshoot the issue for you. We're unable to help with this over the forums at this time.</P><P></P><P>To my knowledge, we haven't received any other reports of this behavior, so it may be specific to your situation.</P><P></P><P>Craig</P></BODY></HTML> Thu, 12 Mar 2020 23:30:57 GMT https://community.esri.com/t5/arcgis-workforce-questions/unable-to-open-project/m-p/857504#M1284 CraigGillgrass 2020-03-12T23:30:57Z Re: Unable to open project https://community.esri.com/t5/arcgis-workforce-questions/unable-to-open-project/m-p/857505#M1285 <HTML><HEAD></HEAD><BODY><P>Thanks Craig, I will monitor and elevate if the situation does not improve</P></BODY></HTML> Fri, 13 Mar 2020 00:07:45 GMT https://community.esri.com/t5/arcgis-workforce-questions/unable-to-open-project/m-p/857505#M1285 JakeMatthys 2020-03-13T00:07:45Z