topic Open Collector From Workforce in ArcGIS Workforce Questions

Open Collector From Workforce

MohamedMassoud1 — Sun, 09 Oct 2016 12:03:09 GMT

Open Collector from workforce is disappeared in my mobile .. i used the latest versions for workforce and collector .. i don't know the reason .. can anyone help

IT WAS WORKING FINE I DON'T KNOW THE REASON

Re: Open Collector From Workforce

CraigGillgrass — Tue, 11 Oct 2016 17:07:52 GMT

Hello,

This is a known issue on Workforce (Android); we're implementing support for App Integration, but at this time, Collector (Android) does not support a URL scheme which is why the option to open Collector from Workforce is missing on Android. We're working on adding this support for our 1.0 release for Workforce (Android).

Craig

Re: Open Collector From Workforce

MohamedMassoud1 — Wed, 12 Oct 2016 07:45:02 GMT

Thanks Craig for your answer but can you tell me when it will be fixed i am using it in live project ??

Re: Open Collector From Workforce

CraigGillgrass — Wed, 12 Oct 2016 14:43:00 GMT

Hi Mohamed,

We're working on supporting this for the 1.0 release of Workforce (Android) which we're currently targeting for mid-late November.

Craig

Re: Open Collector From Workforce

MohamedMassoud1 — Sat, 10 Dec 2016 10:14:10 GMT

Hi Craig,

Is there any updates about the integration that mentioned in this thread for IOS and Andriod.

Regards,

Mohamed Massoud

Re: Open Collector From Workforce

CraigGillgrass — Mon, 12 Dec 2016 17:15:25 GMT

Hello Mohamed,

The first release of Android will be end of January - which will bring it inline with the same level of support for App Integration that iOS has for Workforce and Collector.

Craig

Re: Open Collector From Workforce

DarrylKlassen1 — Wed, 26 Apr 2017 20:39:19 GMT

Any word on this yet, I still cannot launch Collector from Workforce using my Android device?

Thanks

Darryl

Re: Open Collector From Workforce

CraigGillgrass — Wed, 26 Apr 2017 20:45:17 GMT

Hi Darryl, couple questions:

- What release of Workforce do you have on your device?

- What release of Collector do you have on your device?

- Have you configured an app integration through the Workforce web app for your project? Guidelines for doing that are in this FAQ in our doc: FAQs for project owners—Workforce for ArcGIS | ArcGIS

Re: Open Collector From Workforce

DarrylKlassen1 — Wed, 26 Apr 2017 21:00:00 GMT

Craig,

Collector - 10.3.7 build 1018

Workforce - 1.0.0 build 1615

I have the app integration configured through Workforce - as it works on my IOS device.

Re: Open Collector From Workforce

CraigGillgrass — Wed, 26 Apr 2017 21:03:19 GMT

Darryl, ok, that helps to identify the issue you're seeing.

You need to update Collector; a little further down in the the FAQ it lists that Collector 10.4.1 or later on Android is needed.

Give that a try and let me know if you're still having a problem with launching Collector.

Re: Open Collector From Workforce

DarrylKlassen1 — Wed, 26 Apr 2017 21:25:19 GMT

Yup, that update worked, thanks Craig!