idea The ability to assigned multiple Mobile Workers to an Assignment in ArcGIS Workforce Ideas

The ability to assigned multiple Mobile Workers to an Assignment

JackHardy — Fri, 19 Aug 2016 09:46:24 GMT

An assignment may require multiple Mobile Workers with different skill sets to work on it at the same time.

Can we please have the ability to assign multiple mobile workers to on Assignment.

Re: The ability to assigned multiple Mobile Workers to an Assignment

MichaelGrzan — Wed, 08 Mar 2017 17:52:47 GMT

Absolutely! Our organization is looking at buying 100 additional users for the purposes of utilizing this app. This with new cell phones will cost our organization thousands. It would be nice to assign multiple people instead of having crew #1, crew #2, etc. as a login for teams.

Re: The ability to assigned multiple Mobile Workers to an Assignment

deleted-user-jB5cJoDdjCuX — Tue, 04 Apr 2017 19:54:21 GMT

That would be a very nice feature, we have multiple crews working to on disaster relief it would be nice if they all could see that needs to be done and the priority so that when one finishes they can go to the next highest priority task.

Re: The ability to assigned multiple Mobile Workers to an Assignment

VirajP — Thu, 24 Aug 2017 04:32:30 GMT

I was hoping this ability already existed. I have multiple crews running soil sampling tests along a linear development, conducting tens of thousands of tests using Survey123 forms. I've prescribed the location that tests should occur at along the development but since the crews are leap frogging each other along the line it is nearly impossible to predetermine which of the 4-8 crew members should be assigned any particular tests.

Re: The ability to assigned multiple Mobile Workers to an Assignment

MikeOnzay — Wed, 29 Nov 2017 21:48:06 GMT

This would be helpful with our monthly water meter shut off program. Turn off assignments are made to individual workers. As customers pay their bills new assignments are created to turn meters back on. Even though location tracking helps there was a period of time today where one of the workers got pulled off to do something completely different. The dispatcher could tell something wasn't quite right because the status of assignments in this area were not changing as quickly as a different area. As the project owner I am closer to the management of the workers and I was able to do reassignments. It would have easier if the turn on assignments were assigned to the group as a whole.

Re: The ability to assigned multiple Mobile Workers to an Assignment

TiffanyRufo — Thu, 26 Jul 2018 15:39:37 GMT

This is critical functionality to our implementation of workforce for the city.

Re: The ability to assigned multiple Mobile Workers to an Assignment

EldertTeijema — Mon, 08 Apr 2019 07:50:50 GMT

This option would really make the difference between using and not using the Workforce App!

Once the dispatcher has created the tasks he or she can go on doing other work. The field workers outside have better judgement about which task to pick up and which to leave for someone else or leave for another day. If assignments only can be made by the dispatcher, the Workforce App is not really useful for us.