Unable to trigger Workflow Manager Jobs using Survey123 Webhook in AGO

VerinaCristie — Thu, 11 Dec 2025 04:44:03 GMT

Hi, I am trying to follow the following steps to trigger Workflow Manager flow from Survey123:

Create ArcGIS Workflow Manager Jobs Using Survey123 Webhooks

However, upon submitting my Survey123, nothing seems to be triggered

I am using the following format for my webhook and have ticked the necessary:

https://workflow.arcgis.com/<your org id>/<workflow item id>/webhooks/createJobFromSurveyResponse/<job template id>

When I try accessing https://workflow.arcgis.com/<your org id>/<workflow item id>/webhooks/createJobFromSurveyResponse/<job template id>

(I have filled the necessary ID accordingly), I'm getting

{"error":{"message":"Resource or operation not found"}}

Have I missed out any steps? or kindly seeking guidance on this matter.

Thank you so much.

Re: Unable to trigger Workflow Manager Jobs using Survey123 Webhook in AGO

MargoHuang — Thu, 11 Dec 2025 14:33:34 GMT

Hi,

Could you provide more information on -

Are both applications on ArcGIS Online or Portal? If it is Portal, what is the Enterprise verison?
What's the sharing level of both applications?
Are you able to create a record in Survey123? Is it just not triggering a workflow manager job?

I just tried to access the webhook link and got the same error message. Mine is configured correctly. So I think you are just not supposed to access the webhook like that.

Margo

topic Unable to trigger Workflow Manager Jobs using Survey123 Webhook in AGO in ArcGIS Workflow Manager Questions

Unable to trigger Workflow Manager Jobs using Survey123 Webhook in AGO

Re: Unable to trigger Workflow Manager Jobs using Survey123 Webhook in AGO