topic Re: With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Que in ArcGIS Web AppBuilder Questions

With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Query w

BillFox — Thu, 13 Aug 2015 16:19:57 GMT

I added an additional layer from our enterprise geodatabase to an existing mxd.
The mxd's layers point to the enterprise geodatabase and the mxd is published to our Portal for ArcGIS 10.3.1/ArcGIS Server 10.3.1 site.

I used the overwrite option and after it successfully publishes the Web AppBuilder application we already had working fine is not showing the correct attributes in the pop-ups.

I opened the web map to see if the configured pop-ups were correct and found some strange results.

It looks like adding a new feature class to the middle of the drawing order in the mxd pushed the web map pointers around so that opening the configure popup for one layer in the web map makes the dialog show attributes from a different layer in the web map.
I had to re-configure each pop-up again for most of the layers in the web map.
Some layers were not affected. I think the layers that below the new layer were affected.

Then I had to delete and re-create the Web AppBuilder's query widget setup which had a couple queries in it (search by apn and search by address)

Is this a known bug? Is there a work around?

Re: With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Que

JimRobinson — Thu, 13 Aug 2015 16:48:03 GMT

When you have your MXD open right click in the data frame and go to the general tab. From there look down at the bottom of the tab and check the box for "Allow assignment of unique ID's for map service publishing" That should take care of your issue.

Re: With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Que

BillFox — Thu, 13 Aug 2015 17:51:20 GMT

Thank you Jim,

I’ll give that a try, I also just noticed that two other map image services I had added to that web map would no longer display.

I looked back at the web map and the filter on acquisition date I had set for them was now giving an error about have to re-create the filter.

I did re-create the filter and now they both display again in the web map and Web AppBuilder application.

Is there a similar safeguard id setting for web maps that you mentioned for mxd files that will prevent this scrambling too?

-Bill

Re: With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Que

JasonSmith6 — Mon, 25 Jan 2016 15:14:27 GMT

Hi Jim,

I was having the same issues as Bill and tried what you suggested. I republished the layer with the Unique ID checkbox checked and thought that would fix it. However, as soon as i rearranged a few layers and overwrote the "fixed" service, the pop-ups are still all messed up again. Any ideas?

Jason

Re: With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Que

MichaelRobb — Mon, 25 Jan 2016 15:30:33 GMT

This is the inherited design of Portal federated with server. Unique IDs are made per ImageLayer etc...

The next is layer Incremental value within the map, just like in the TOC of an ArcMap Session.

Especially if you 'add more layers' to the web map where as any layer (below) the added layer position, has popups / Queries / Summaries and any other widget that uses the layers specifically below the layer list... will break. This means you have to strategically create your web maps. Knowing the impacts of 'changes' that may be needed. This is of course, if you are 'adding layers'.

Re: With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Que

JasonSmith6 — Mon, 25 Jan 2016 15:53:44 GMT

Michael,

What you are saying then is the Unique IDs set in ArcMap for the 1 data frame I have (with its groups and layers) do not keep in "sync" with the already published map service that is in the web map? In other words, I noticed a Layer ID is assigned to each group/layer within the MapServer REST service (when I look at it in my browser window). These are all in sequential order but do not match the ID that was assigned to each group/layer in ArcMap. I thought once you gave a group/layer in ArcMap a unique ID, that once the service is published to ArcGIS Server and brought into a webmap in Portal, that the LayerID and UniqueID should match? So in the future if you needed to rearrange groups/layers or add new layers to the MXD and then overwrite the old service, it would know which pop-up configurations go with each layer and everything would just stay in sync?

Maybe my knowledge is limited to what's going on "behind the scenes" and you could point me to a reference. Thanks!

Re: With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Que

MichaelRobb — Mon, 25 Jan 2016 17:40:53 GMT

Hopefully i didnt confuse the discussion.

Regarding the Unique ID, this is, as far as I have seen, is only when Portal is Federated with ArcGIS Server. The second part to this is... widgets in the web app, such as Query or Search etc...rely on the layer integer from the Rest service.. if one overwrites the service, but has added one layer.. lets say in the middle of the layers. Pure hypothetical example... 10 layers so {0} to {9} in the REST service.. and you added another layer in the middle... anything referencing {6} up to now {10} would break... I usually just go back into the JSON and change for a quick fix. (if using WAB). THis is because in JSON e.g. search is looking at [[MapService]/MapServer/5 but that is now a different layer.. because you added one (for example). so it needs to be changed.

If you republish with No changes, nothing should break.

Alternatively, you could add a layer to the end of the TOC, have the layer added in the web map at the end of the Layer List.. and all queries, popups, summarize widgets etc.. would still work, (anything above that newly added layer.) anything after.. would not.

Another example:

Please let me know that I understood your question.

Re: With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Que

JasonSmith6 — Mon, 25 Jan 2016 20:45:54 GMT

Michael,

You understood my question perfectly! Thanks for taking the time to offer such a detailed response. I believe your solution would certainly work if I didn't have Grouped layers. Then I could add a new layer to the bottom of the TOC, and after publishing just move it up. But with Groups, you can only move layers up and down within the same group. So let's say I have 5 Groups. If I want to add a new layer to Group 1, I'd have to add the layer to the bottom of Group 1 in ArcMap, so then it could be moved up in AGOL after publishing. However, this would throw off the Layer ID for every group and layer from Group 2 - Group 5. Does that make sense?

Re: With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Que

MichaelRobb — Mon, 25 Jan 2016 21:05:08 GMT

Hi,

I presume you are not running any FeatureAccess Services as you have Grouped layers.
Composite/Group layers, yes, I understand the issue.

Adding to a map, you can still add layers specifically, rather than the group. when you add the layer to the web map, point to the specific MapServer/[DIGIT]. However this is no longer grouped in the web map if that is for desired results for a web/mobile application, it is a weak alternative however.

Alternate options are 1. Get out of AGOL, this is a non-issue with a non federated portal and ArcGIS Server in house.

2. Be fruitful in your planning of deploying a web map to minimize having to 'redo' map functionality after every publish.

Maybe someone has a nifty way of fixing or avoiding this in AGOL and post their comments!

Wish I could help more.

Re: With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Que

BillFox — Tue, 17 May 2016 17:41:53 GMT

Additional information:

I just added a feature class to an mxd already published as a map service and used in a web map and web app builder application.

The overwritten service succeeds and the new feature class is listed in the web map and I can check the draw it check box to see the layer fine.

The web app builder application see the new feature class but does not draw it when I check the draw it check box.

If I go back to the web map and check on the draw it check box and save the web map, the web app builder application will draw the layer but shows it as unchecked in the layer listing. And clicking on/off the check box has no effect - it is always drawing the layer.

Has anyone seen this behavior too?

Re: With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Que

BillFox — Tue, 17 May 2016 23:27:54 GMT

I tried a few refresh options but soon was no longer able to configure popups and such again.

The only way I have found to fix these problems is to delete and recreate the map image layer, map service and mxd.

Remove the map service from the webmap
Delete the map image layer from the Portal for ArcGIS
Delete the map service from ArcGIS for Server
Create a fresh empty mxd file
Enable the unique id option in the data frame
Add in each lyr file you need in the mxd
Re-enter map document properties
Re-publish the map service
Add the map image layer back into the webmap
View the same Web AppBuilder application
Have to check some layers on and off to "wake it up"
Then popups can be configured again, it draws and un-draws with the check boxes again like it should.

-Bill

Re: With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Que

BillFox — Fri, 20 May 2016 00:16:55 GMT

#BUG-000090024 Unable to configure pop-ups for map service's feature layers with a unique layer ID in Portal for ArcGIS.

Open

Status:

In Product Plan

Severity:

Medium

Submitted:

8/16/2015

Product:

Portal for ArcGIS

Version:

10.3.1

Please: Contact ESRI to create a support incident so you can escalate this bug.

Re: With Portal for ArcGIS 10.3.1, has anyone else found that adding a layer to existing mxd and overwriting an existing ArcGIS Server map service scrambles up the already configured popups in the already configured web map popups and Web Appbuilder's Que

BillFox — Fri, 20 May 2016 15:33:07 GMT

Update: following those steps is not always successful at fixing the problems.

This same bug must be related to the drawing/not drawing issues too:

I'm working with ESRI support and they have reproduced both popup and drawing issues on their systems too.

We must use the unique ID data frame option to not mess up the pop-up configurations & Web AppBuilder widgets.

But, if we do, it messes up the popup and drawing functionality.

#BUG-000090024 Unable to configure pop-ups for map service's feature layers with a unique layer ID in Portal for ArcGIS.

Jason Smith Michael Robb Jim Robinson