topic Re: Can't open deployed apps in ArcGIS Web AppBuilder Questions

Can't open deployed apps

YichiLiu1 — Fri, 23 Jan 2015 20:04:13 GMT

Hi,

This is my first time trying to deploy apps to our own server and ran into some problems. I cannot open the web app using my work computer, it stuck at the blue start-up screen. However, it works perfectly on my phone and on my computer at home, or even my co-workers' computer. The only difference I can think of is the network at my work has filtering/antivirus settings. Usually, we would be redirected to a login page before we browse any Internet resources out of our network. But the web app I created does not redirect. We have some web maps created by Flex Viewers. Not sure if there is any settings I’ve missed. Thank you for your help!

Re: Can't open deployed apps

RobertScheitlin__GISP — Fri, 30 Jan 2015 00:39:10 GMT

Yichi Liu,

Is your coworker on the same network?... Can you use your browsers developer tools (just press f12 while in your browser) and see what the console messages say?

Re: Can't open deployed apps

YichiLiu1 — Fri, 30 Jan 2015 20:06:08 GMT

Hi Robert,

Thanks for your reply. Yes, my coworker and I are on the same network.

The console message says "Waiting for API loaded".

Re: Can't open deployed apps

RobertScheitlin__GISP — Fri, 30 Jan 2015 22:13:20 GMT

Yichi Liu,

It does not sound like a network issue then if your coworker is on the same network and it works for them. I personally have never seen the "Waiting for API Loaded" message. I would suggest contacting tech support.

Re: Can't open deployed apps

YichiLiu1 — Wed, 04 Feb 2015 15:25:57 GMT

Thank you Robert.