topic Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11 in ArcGIS Web AppBuilder Questions

Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

DevonHedemark1 — Fri, 15 Feb 2019 17:31:49 GMT

Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in Internet Explorer 11

Here is a link to the app: ArcGIS Web Application

None of the widget icons display across the top bar? this does not appear to happen with our Esri hosted apps. I tested compatibility mode and it did not resolve the issue.

If I shrink the browser window (by minimizing) the widget icons show up.

Regards, Devon

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

RobertScheitlin__GISP — Fri, 15 Feb 2019 21:20:19 GMT

Devon,

2.4 had an issue with icon placement. The icons are actually there but just below the header on the map.

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

DevonHedemark1 — Fri, 15 Feb 2019 21:57:50 GMT

Thanks, Robert.

Is there a possible solution (i.e. republish the app)? I do not see them below the header.

Regards, Devon

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

RobertScheitlin__GISP — Fri, 15 Feb 2019 22:18:41 GMT

Devon,

OK I just tested your site and this is not the same header controller widget bug I was thinking of. The best beat you have is to upgrade to the latest version.

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

RichBell — Tue, 19 Feb 2019 13:17:35 GMT

Yes something changed with windows updates and IE 11. We are using 2.9 of the WAB and it too is giving a

"Header controller widget error". It works fine in Chrome and Edge but NOT IE.

This is a major issue. What needs fixed? Help

Rich

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

RobertScheitlin__GISP — Tue, 19 Feb 2019 13:34:03 GMT

Rich,

Strange you are seeing an error in 2.9. What is your url so I can do some testing?

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

RichBell — Tue, 19 Feb 2019 13:56:02 GMT

My URL is:

https://gisapp.mahoningcountyoh.gov/mahgis/

It does have some aspects of older WAB versions.

Thanks for the help

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

RobertScheitlin__GISP — Tue, 19 Feb 2019 14:09:41 GMT

Rich,

This is what I am seeing...?

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

RichBell — Tue, 19 Feb 2019 15:02:07 GMT

AH....!!!

You did not apply the latest IE windows update.

The latest is (KB86474)

Search this KB Number. It says there is a bug and to use a forward slash.

Now where in the WAB do we change these slashes until Microsoft fixes this issue?

Thanks

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

RobertScheitlin__GISP — Tue, 19 Feb 2019 15:34:59 GMT

Strange. I am not getting any results when Googling KB86474

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

RichBell — Tue, 19 Feb 2019 15:46:15 GMT

This is the correct Number

(KB4486474)

My Bad

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

RobertScheitlin__GISP — Tue, 19 Feb 2019 16:25:56 GMT

Rich,

Can you provide a screenshot of the console error?

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

DevonHedemark1 — Thu, 21 Feb 2019 17:46:27 GMT

Yes, this started when we updated to IE 11 (KB4486474). I found other local WAB 2.9 apps that have the issue. I look forward to a possible solution.

https://gisapps.medfordmaps.org/mli/

Regards, Devon

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

RobertScheitlin__GISP — Thu, 21 Feb 2019 18:19:10 GMT

Devon,

The workarounds has already been mentioned here. In the main config.json replace all the \\ with /. ie.

"icon": "configs\\Medford Land Information\\icon_widgets_Medford Land Information_Widget_37.jpeg",

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

DevonHedemark1 — Fri, 22 Feb 2019 01:02:48 GMT

That worked. Much appreciated.

Regards, Devon

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

TerryOD — Mon, 25 Feb 2019 04:01:08 GMT

Hi all, Microsoft have released another IE 11 cumulative update to fix the backslash issue, but according to the article - only for windows 7 and 8.

https://support.microsoft.com/en-nz/help/4491113/cumulative-update-for-internet-explorer-february-19-2019

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

DavidColey — Mon, 25 Feb 2019 19:55:04 GMT

FYI all we too just went through this as well - Robert's fix is correct. Interesting thing though, was that we found that it was combinations of Windows 10 builds and certain IE + KBs were not affected. The "\\" on older windows 10 builds and IE11+ versions didn't matter.

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

NadiaTargulian — Wed, 27 Feb 2019 00:42:14 GMT

Hi Robert,

Thanks for the solution! I replaced \\ with /. ie. in the config.json file but the widget's icons are blank now,. Did they lose their path to images?

What does the icon below relate to ?

"icon": "configs\\Medford Land Information\\icon_widgets_Medford Land Information_Widget_37.jpeg",

Thanks for the clarification. Our organization has been hit hard by this because so many people use IE.

Nadia

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

RobertScheitlin__GISP — Wed, 27 Feb 2019 13:46:12 GMT

Nadia,

Strange that the icons are now blank. Have you verified the paths?

configs/Medford Land Information/icon_widgets_Medford Land Information_Widget_37.jpeg

relates to the icon shown for the Medford Land Information widget.

Re: Web AppBuilder Dev Edition 2.4 - Widgets Not Loading in IE 11

JustinJacobs — Wed, 27 Feb 2019 16:14:31 GMT

Robert's fix works. I have found though, that with my 2.9 applications, I have to go in and change up the // to \ if I added custom icons. If I used out of the box icon images, I didn't have to make the change.