topic Re: ArcGIS Online WebApp Builder - Services on own Server in ArcGIS Web AppBuilder Questions

ArcGIS Online WebApp Builder - Services on own Server

ThomasSteudel1 — Mon, 27 Apr 2015 11:54:30 GMT

Dear Community,

i have a question regarding the WAB.

I configures a WebMap with the WebApp Builder via ArcGIS Online.

The services within the Map are hosted on ower own server. The thematic layers are visible when i configure the Maps.

Now the problem:

I scanned the QR Code, to see if the responsive design is working.

After scanning i had to login into AGO (because the map is not published (free to all) yet).

On the mobile device with internet access (not in WLAN mode), the map is loading aswell as the map layout.

Problem: The thematic layers (which are published on our server) are not showing up (also the layerlist is empty) - means the layers are not even loaded into the application.

Question: Is there any setting to be done from side of our IT Department (Port- or Proxy Setting?).

Thanks in advice,

am a AGO "beginner".....

Thomas

Re: ArcGIS Online WebApp Builder - Services on own Server

JakeSkinner — Mon, 27 Apr 2015 13:13:19 GMT

Hi Thomas,

Are your ArcGIS Server services accessible externally? That is, can you access them outside of your network/firewall?

Re: ArcGIS Online WebApp Builder - Services on own Server

ThomasSteudel1 — Tue, 28 Apr 2015 09:54:58 GMT

Hi Jake,

sorry for the late answer.

How can i figure out if my services (which are stored on ouer organisation server) are accessible externally?

I tried to load the webmap again and the error messages pops up (the application is visible, the serive not:

"Timeout exceeded [url: http://localhost....../arcgis/rest/services/WK_Test/MapServer/0]"

If it is not externally visible, what has to be done? Where do i have, or where does the IT have, to change the settings? I am sorry, i do not find a "walk through" within the help section of esri or AGO.

Thanks for your help and best regards,

Thomas

Re: ArcGIS Online WebApp Builder - Services on own Server

JakeSkinner — Tue, 28 Apr 2015 12:06:11 GMT

It looks like your services are not externally accessible. You can check this by trying to access your REST services directory on your mobile device, i.e.:

http://servername/arcgis/rest/services/WK_Test/MapServer/0

IT will need to create a Fully Qualified Domain Name (FQDN), i.e. www.esri.com, for your web server. You will then be able to access your services externally using the FQDN. Ex:

http://www.esri.com/arcgis/rest/services/WK_Test/MapServer/0

Re: ArcGIS Online WebApp Builder - Services on own Server

StanMcShinsky — Tue, 28 Apr 2015 17:29:35 GMT

If you are running portal then you can host in all internally and do not need a FQDN just the name of your server.

-Stan

Re: ArcGIS Online WebApp Builder - Services on own Server

ThomasSteudel1 — Wed, 29 Apr 2015 05:59:20 GMT

Hi Stan,

thanks for your answer. We though about hosting the serives within the portal for ArcGIS (online hosting) but its not possible because of end user agreements which we signed with our partners. The services and the data can only be stored on our own servers. Also we crated already alot of application for Flex Viewer and hosted all the services and also the data on our servers. To migrate between the projects its seems the easiest way, not to change the paths or location of the services.

Best regards and thank you,

Thomas

Re: ArcGIS Online WebApp Builder - Services on own Server

ThomasSteudel1 — Wed, 29 Apr 2015 06:01:50 GMT

Hi Jake,

we started to create the FQDN and are presently configurating everything related to our firewall and the reverse proxy. I will keep you up to date when everything is running.

Thank you so much for the help!

Best regards,

Thomas

Re: ArcGIS Online WebApp Builder - Services on own Server

StanMcShinsky — Wed, 29 Apr 2015 14:30:57 GMT

Thomas,

When I mentioned using portal I was meaning to use the locally hosted Portal that is behind your firewall. You would have no need to have online hosting. It ties directly to your ArcGIS Server and it manages your map services. Imagine it as having your very own ArcGIS online just for your organization. Everything from data storage to map services will be on your own servers.

Portal for ArcGIS Server Extension | Overview

With 10.3 you now have access to install Portal for free with ArcGIS Server Standard or Advanced.

-Stan

Re: ArcGIS Online WebApp Builder - Services on own Server

PriyaRam — Wed, 29 Apr 2015 14:48:35 GMT

Hi Stan - I have a similar situation like Thomas migrating from Flex to ARCGIS Javascript. I used the WAB in my local machine and created a sample template with just the basemaps and few widgets (no operational layers) using the ARCGIS online account and downloaded the source code and dropped it into my IIS server where ARCGIS 10.3 server(no portal) is installed.

so that I could add the operational layers and play around a bit.

I have a basic question, will the WAB work in ARCGIS 10.3 or do I need to install the Portal Extension .

If Portal is not needed, should I sepcify the application URL in the config.json . like http://<servername>/web-context/index.html. Am I headed in the right direction ?

Please advise.

-Priya

Re: ArcGIS Online WebApp Builder - Services on own Server

StanMcShinsky — Wed, 29 Apr 2015 14:57:05 GMT

Priya,

WAB will work just fine with 10.3. Are you using the developers version? Depending on how you want your set up will depend on if you will need portal or not.

-Stan

Re: ArcGIS Online WebApp Builder - Services on own Server

PriyaRam — Wed, 29 Apr 2015 15:19:47 GMT

Yes, I'm using the Developer version. I'm getting a blank page, when I run the app from ARCGIS 10.3 Server. However, when I run locally

on my machine. by starting node.js, I can see the blank template with widgets in it, logged into the ARCGIS online account.

Portal URL I used : wave.maps.arcgis.com

Host the app in ARCGIS 10.3 server without portal

I understand, I have to modify the confg.json. I donot have any proxy set up . what are the mandatory keys that needs to be filled in this scenario, .Does it need portal URL and app ID, itemid , that needs to be filled in this scenario ? Any blogs or document , that you can direct me to, for this particular scenario ?

Thanks..

Priya

Re: ArcGIS Online WebApp Builder - Services on own Server

ThomasSteudel1 — Wed, 29 Apr 2015 15:24:55 GMT

Hi Stan,

thank you for the detailed information. I am a real AGO and ArcGIS Web App "newbe". The only thing what we have to manage all the services is the "Arc GIS Server Manager" where i can manage the services and some settings. I publish all my services via ArcMap.

I never though this could be so confusing - i just started this position and did not find any documentary about ArcGIS related installations......

We are still running the 10.2.2 but i think we already could update to 10.3 (ArcGIS Server Standard).

Best regards and thanks alot,

Thomas

Re: ArcGIS Online WebApp Builder - Services on own Server

StanMcShinsky — Wed, 29 Apr 2015 15:48:52 GMT

Thomas,

It looks like from comments above that you need to do as Jake said. You need to make your services available to the outside so that AGOL can view the rest point. Just so you know, I have 10.2.1 Server and no Portal. I register the map services from my own server with AGOL and then add them to a web map and do some configuration and then you can easily add that web map to WAB.

-Stan

Re: ArcGIS Online WebApp Builder - Services on own Server

RebeccaStrauch__GISP — Wed, 29 Apr 2015 16:36:17 GMT

Thomas,

I hate to be keep posting my blogs, but if you are new to WAB, these might help

Tips and Observations for getting Web AppBuilder - Developer Edition Installed

Web AppBuilder Developer Edition – Customization Resource List

Re: ArcGIS Online WebApp Builder - Services on own Server

ThomasSteudel1 — Tue, 05 May 2015 09:19:47 GMT

Dear all,

thank you very much for all the answers to my question - it helped to solve the situation/problem. The services are "visible" from the internet now. It was a little bit complicated because of our security structure, but now, i can acess the WAB as well as he services and maps from the Flex Viewer from outside the organisation. Thanks alot!

Best regards,

Thomas

Re: ArcGIS Online WebApp Builder - Services on own Server

KeithHastings — Wed, 09 Sep 2015 00:28:01 GMT

Hi Thomas,

I'm interested in your comment about the complications due to your security structure.

We have some REST services on our server that can be viewed perfectly well externally in a Flex app, however we are running into issues when trying to incorporate through an AGOL map.

Basically we can see these layers in AGOL when viewing through an internal computer, but the layer list disappears completely for anyone external to our organisation.

All the talk seems to be about the service being externally accessible, but I'm not sure this can be the full story if we can use the service perfectly well in a Flex app. However a user cannot directly view the REST endpoint of a service due to permissions.

I know we don't have an AGOL trusted security certificate on the server, and this prevents us from storing the service credentials on AGOL.

Would be interested to hear if the complications you had might relate to our situation.

Many thanks

Keith