topic Re: Problem connecting to web app builder using my agol account URL in ArcGIS Web AppBuilder Questions https://community.esri.com/t5/arcgis-web-appbuilder-questions/problem-connecting-to-web-app-builder-using-my/m-p/204169#M5655 <HTML><HEAD></HEAD><BODY><P>Harold,</P><P></P><P>&nbsp; &nbsp;Have you tried deleting your [install dir]\server\signininfo.json and then trying your AWS portal url?</P></BODY></HTML> Tue, 31 Oct 2017 19:29:35 GMT RobertScheitlin__GISP 2017-10-31T19:29:35Z Problem connecting to web app builder using my agol account URL https://community.esri.com/t5/arcgis-web-appbuilder-questions/problem-connecting-to-web-app-builder-using-my/m-p/204168#M5654 <HTML><HEAD></HEAD><BODY><P>Good Afternoon,&nbsp;</P><P></P><P>I am having trouble with the Web App Builder Arc GIS startup tool. I am logged into my instance on an AWS server, the server is functioning fine, but some reason the&nbsp;<SPAN>Web App Builder Arc GIS startup tool does not like the AGOL&nbsp;url I am using and it gives me the following when using my&nbsp;url&nbsp;<A class="link-titled" href="http://hkgeog-geog.maps.arcgis.com" title="http://hkgeog-geog.maps.arcgis.com">http://hkgeog-geog.maps.arcgis.com</A>&nbsp;...</SPAN></P><P></P><P>ArcGIS Portal Directory | Home Login | Signup | Generate Token</P><P>Error</P><P><BR />Invalid client_id</P><P>Error: 400</P><P></P><P>Does anyone know why this is occurring and how to get around it so I can get to the WebApp Builder page? I used my organization account at&nbsp;<A class="link-titled" href="http://acct.maps.arcgis.com" title="http://acct.maps.arcgis.com">http://acct.maps.arcgis.com</A>&nbsp; and it seems to work fine however it too has other issues...&nbsp;</P></BODY></HTML> Tue, 31 Oct 2017 19:06:50 GMT https://community.esri.com/t5/arcgis-web-appbuilder-questions/problem-connecting-to-web-app-builder-using-my/m-p/204168#M5654 HaroldKrivell2 2017-10-31T19:06:50Z Re: Problem connecting to web app builder using my agol account URL https://community.esri.com/t5/arcgis-web-appbuilder-questions/problem-connecting-to-web-app-builder-using-my/m-p/204169#M5655 <HTML><HEAD></HEAD><BODY><P>Harold,</P><P></P><P>&nbsp; &nbsp;Have you tried deleting your [install dir]\server\signininfo.json and then trying your AWS portal url?</P></BODY></HTML> Tue, 31 Oct 2017 19:29:35 GMT https://community.esri.com/t5/arcgis-web-appbuilder-questions/problem-connecting-to-web-app-builder-using-my/m-p/204169#M5655 RobertScheitlin__GISP 2017-10-31T19:29:35Z