topic Re: Public Notification Widget not Recognizing Addressee Popup template in ArcGIS Web AppBuilder Questions

Public Notification Widget not Recognizing Addressee Popup template

CamTurney_CityofCF — Tue, 13 May 2025 20:27:15 GMT

I am trying to set up a public notification widget in my web app. I have a parcel feature class that was shared to AGO as a web layer. I customized the popup to include text as such:

{ownernme1} {ownernme2}

{pstladdress}

{pstlcity} {pstlstate}, {pstlzip5}

In the widget properties, I set the first search source as the Esri World Geocoder, and added my parcel layer as a second source, with the site address field being the "Search Field". Under Address Layers, I checked the parcel layer.

Unfortunately the widget says "No layers with addresses templates popups have been configured. This is confusing because I set up the popup as such.

Any help is welcome, Thanks.

Re: Public Notification Widget not Recognizing Addressee Popup template

mthompson — Tue, 22 Jul 2025 18:36:47 GMT

Having a similar issue where a layer that was working as a Public Notification address layer for years and all of a sudden it shows the "No layers with addresses templates popups have been configured" error with nothing having changed that I can think of.

Re: Public Notification Widget not Recognizing Addressee Popup template

philnagel — Wed, 23 Jul 2025 20:53:00 GMT

I have run into this several times now and each time, the fix was this:

Go to the Item page of the webmap that's being used in the WAB app.

Go to Setttings. Scroll all the way down. Under Application Settings, turn off the Search toggle. Then save. Then turn it back on and save again.

Re: Public Notification Widget not Recognizing Addressee Popup template

mthompson — Thu, 24 Jul 2025 11:32:15 GMT

Thank you so much, that worked.