topic Re: Legend not vissible anymore in Web app in ArcGIS Web AppBuilder Questions

Legend not vissible anymore in Web app

JurgenRotteveel — Tue, 18 Jul 2023 08:55:19 GMT

Some time ago i made a Web app based on a Webmap, but when i open the Web app now the legend is not vissible anymore, all the legend items look the same (grey cirkel) but when i look at the web map the legend is ok and all the legend items are different.

Is there a solution to get the legend right in the web app?

Re: Legend not vissible anymore in Web app

Robert_LeClair — Tue, 18 Jul 2023 17:36:42 GMT

So in reviewing this item, I came across a similar Esri Support Services case. It had to do with an option not being set when sharing the web layer out to either ArcGIS Online or ArcGIS Enterprise. When you share the layer out from say ArcGIS Pro, there is a setting on the Share as a Web layer GP tool ->Configuration tab and Configure Parameters tab called "Use symbol types compatible with all clients" When the web layer overwrites the old web layer with this parameter checked, the issue disappeared in Web AppBuilder and other apps.

Re: Legend not vissible anymore in Web app

JurgenRotteveel — Thu, 27 Jul 2023 09:06:06 GMT

Thanks! That solved the problem!

Best regards, Jurgen Rotteveel

Re: Legend not vissible anymore in Web app

Robert_LeClair — Tue, 01 Aug 2023 13:11:01 GMT

You're welcome @JurgenRotteveel ! If you feel my response is the solution, please click the "Accept as Solution" button next to my response to close this thread. Have a great day!

Re: Legend not vissible anymore in Web app

JuliusP — Wed, 04 Jun 2025 18:47:12 GMT

Hello Robert. May I ask which version of Pro you used on that screenshot? I don't see the "Use symbol types compatible with all clients" option on mine.

Thanks

Re: Legend not vissible anymore in Web app

Robert_LeClair — Wed, 04 Jun 2025 19:07:21 GMT

Hi @JuliusP - since my post with the screen grab was from July 18, 2023, I was running ArcGIS Pro 3.0.5 likely.

Re: Legend not vissible anymore in Web app

JuliusP — Wed, 04 Jun 2025 19:27:35 GMT

Thanks for the reply Robert. I am using ArcGIS Pro 3.3.2 and it is missing under "Share as a Web Layer", but just found it's visible under "Share as a Web Map" . I'll have to do some testing if this new workflow will solve our issue. Thank you!

Re: Legend not vissible anymore in Web app

KevinHigh — Thu, 17 Jul 2025 23:11:32 GMT

In 3.3 it only shows in "Share as a Web Layer" if you're publishing a feature service.